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Temporary Assistant - Information Technology (West Bend campus)

Employer
Moraine Park Technical College
Location
Fond du Lac, WI

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Employment Type
Full Time
Institution Type
Community College
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Job Details

Overview

This position will provide technical assistance to the I.T. Department’s User Services staff during the summer computer lab upgrades on college owned hardware and software. 

Responsibilities
  • Assist Moraine Park’s computer technical support staff with hardware and software upgrades.
  • Be willing to unbox and install equipment; accurately update hardware and software inventory databases; follow the asset disposal process for equipment being removed from service; apply images to computers and follow documentation to install and/or configure software installed on lab computers.  
  • Perform field visits to MorainePark users.
  • Use the Internet to research problems and the solutions.
    • Qualifications
  • Ability to troubleshoot computer hardware and software problems.
  • Ability to plan, organize, and prioritize multiple projects effectively and work independently.
  • Must take direction from others and work well in a team environment.
  • Must act in a professional manner.
  • Must have good verbal and written communication skills.
  • Must be able to lift up to 55 lbs. unassisted with or without reasonable accommodation.
  • Must have taken or currently be enrolled in the Computer Hardware/Software Support courses (154-117 & 154-116). 
  • Demonstrated ability to work effectively with diverse populations by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity.

    • Organization

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