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TEMP-Technical IT Support

Employer: Georgia Institute of Technology
Location: Atlanta, Georgia

Administrative Jobs: Institutional & Business Affairs, Clerical & Administrative Support
Employment Type: Full Time
Institution Type: Four-Year Institution

Job Title: TEMP-Technical IT Support
Location: Atlanta, Georgia
Regular/Temporary: Temporary
Full/Part Time: Full-Time
Job ID: 225779
Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NAResponsibilities <html>Job Duty 1 - 
Install, maintain and upgrade workstation and peripheral hardware and software.

<html>Job Duty 2 - 
Analyze and resolve workstation, application, and server related problems.

<html>Job Duty 3 - 
Update desktop software/applications; maintain documentation on installed applications.

<html>Job Duty 4 - 
Provide users with assistance in working in specific applications.

<html>Job Duty 5 - 
Participate in development of standard operating procedures.

<html>Job Duty 6 - 
Perform other duties as assignedRequired Qualifications

Educational Requirements
Associate's Degree, Technical Diploma or equivalent combination of education and experience

Required Experience
Up to two years of job related experience

Knowledge, Skills, & Abilities

SKILLS
This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications.

Equal Employment Opportunity

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Other Information This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.Background Check

Standard Enhanced

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