Financial Aid Advisor - 512764
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Work type: Regular Full-time (Benefits eligible)
Categories: Advising/Peer Support
Pay Grade/Pay Range: 56 Hourly (non-exempt) - Minimum - $ 14.31 Midpoint - $ 20.83
Department/Organization: 200641 - Financial Aid
Normal Work Schedule: Monday - Friday 8:00a.m. to 4:45p.m
Job Summary: The Financial Aid Advisor counsels and advises students, parents, grandparents, guardians, faculty/staff and other interested parties on a wide variety of financial aid matters. Administers federal aid funding and resolves financial aid issues.
Additional Department Summary: This position applies a vast array of knowledge regarding federal aid programs, private lending procedures, and university policies to each student account under review to maintain continued compliance and eligibility for Title IV funding which is regarded as one of the most complex and regulated fields in higher education.
Federal Student Aid is regulated by the U.S. Department of Education providing oversight and monitoring of all Title IV programs. Institutional participants are to ensure compliance with the federal regulations and policies governing the federal student aid programs. At The University of Alabama, $245 million dollars are secured annually from the federal aid programs with approximately 60% of the student body receiving federal, institutional and/or private funding.
Federal financial aid is essential for many prospective students pursuing higher education and for retention of current students. Advisors inform students of public, institutional and private resources available for educational expenses by evaluating the financial need of applicants and applying knowledge of each Federal Title IV program to the needs of that specific student. This position plays a crucial role in advising incoming students pursuing all degree levels on their decision to attend The University of Alabama and continues this advising each year for returning students. Advisors must be consistent in upholding the highest standard of customer service to students and parents. Advisors use their knowledge and judgement to award federal aid to individual students by appropriately utilizing resources to maximize Enrollment Management goals.
Required Minimum Qualifications: Bachelor's degree and one year of experience. Related student employment experience will be considered. To be considered student experience, it must be detailed in the employment section on the application.
Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 21 years of age at time of hire and have an acceptable Motor Vehicle Report as determined by the insurance carrier.
Skills and Knowledge: To be successful, an Advisor must have excellent public speaking skills, good verbal communication skills, possess effective listening skills, be able to meet and address diverse publics and effectively work with concerned clients. Exceptional customer service skills are necessary. Superior organizational, analytical and problem-solving skills are required. Computer skills to include word processing, spreadsheet and/or database management.
Preferred Qualifications: A minimum of a bachelor’s degree in business, public relations, marketing, communications, education, counseling or related field; or a bachelor’s degree in an unrelated field with a minimum of one year financial aid experience at a major university to include a basic knowledge of federal student aid programs.
Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.
Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster
Advertised: 09 Apr 2021 Central Daylight Time
Applications close: 14 Apr 2021 Central Daylight Time