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Butler (Part-Time, 13.10 per hour), Graylyn International Conference Center

Employer
Wake Forest University
Location
Winston Salem, NC

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Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job location: Winston Salem, NC


Employment Type: Part-time
Posted data: 2021-04-07
Req: R0003262
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Greets guests and fulfills hospitality requirements of all guests during operating hours. This position also provides service and assistance for all guests.

Job Description

Essential Functions:

  • Greets guests and provides general information to guests throughout their stay regarding room assignments, maintenance issues, food service, and transportation issues. Delivers requested items to guest rooms, such as gift baskets, etc. Maintains highest level of guest relations.
  • Assists guests with luggage and other personal items. Arranges reservations, tee times, appointments, etc. for guests.
  • Tracks airline changes, with regard to arrival and departure information and confirms flight schedules.
  • Provides tours of the property to share the history of the estate with guests. Understands property layout and has a base knowledge of the history.
  • Assists with guest transportation. Provides guests with directions on/off property.
  • Maintains fuel levels for fleet vehicles and completes weekly fleet inspection report.
  • Communicates with guests and staff via phone, radio, and face-to-face contact.
  • Completes tickets for billing purposes.

Required Education, Knowledge, Skills, Abilities:

  • High school diploma or GED and one year related experience, or an equivalent combination of education and experience.
  • Ability to interact with guests in a friendly and professional manner.
  • Ability to organize workflow and coordinate activities.
  • Ability to maintain effective customer relations.
  • Excellent interpersonal, communication, and time management skills.
  • Proficiency in Microsoft Office, the internet, and other relevant software.
  • Knowledge of campus history and guest room features (training available).
  • Knowledge of Winston-Salem city roads, directions, and surrounding areas.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Ability to meet the requirements of the University's automobile insurance policy.

Preferred Education, Knowledge, Skills, Abilities:

  • Hospitality experience.

Additional Job Description

Time Type Requirement

Part timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

Organization

Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).

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