Human Resources Specialist, Department of Human Resources

Job description

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-04-13
Req: R0003265
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Assists and supports business initiatives by having expert knowledge of respective field. Ensures departmental needs are fulfilled within a timely manner and in compliance with policies and best practices.

Job Description


The HR Specialist works collaboratively with HR, Payroll, Budget, campus constituents, and external vendors to facilitate HR systems employment-related transactions including hiring, onboarding, and other life cycle changes.

Essential Functions:

  • Reviews HR system business processes and HR transactions, including but not limited to: hiring, onboarding, promotions, compensation changes, transfers, terminations, retirements, and other employment life cycle changes for faculty, staff, and students.

  • Provides HR policies and procedures guidance and training to HR system users and hiring managers.

  • Analyzes submissions to ensure accuracy and appropriate supporting documentation.

  • Ensures compliance of I-9 employment eligibility verification, E-verify, background screening, and clearance process.

  • Partners with other functional areas to ensure all tasks are completed throughout the employee life cycle process and across multiple HR system business processes.

  • Partners with the Payroll and Budget offices to process all payroll cycles in an accurate and efficient manner.

  • Partners with teammates to educate campus on HR system functionality; responds to related inquiries and business processes in a timely and efficient manner.

  • Develops strong working relationships with others within the organization to ensure efficient and effective problem-solving and problem resolution.

  • Monitors daily reports to identify and resolve data integrity issues.

  • Analyzes and tests business processes; recommends improvements to increase operational efficiencies.

  • Participates in the audit process for HR system tasks and business process workflows.

  • Responds to questions using knowledge based resources.

  • Performs information searches to create, use, and maintain knowledge base.

  • Resolve HR related matters and refers more complex issues to the Manager.

  • Utilizes various communication platforms to document questions, service requests, and resolutions.

  • Utilizes standard protocols and procedures to track and monitor responses to questions and transactions.

  • Performs administrative duties as assigned, including but not limited to: front desk responsibilities..

  • Performs all other duties as assigned.

Additional Job Description

  • Associate’s degree with an understanding of human resources procedures, practices, policies, and laws, or an equivalent combination of education and experience preferred.

  • One to two years experience in Human Resources.

  • Knowledge and understanding of federal regulations regarding employment.

  • Proficiency in Workday, MS Office, including Word, Excel, PowerPoint, the internet and other relevant software or applications.

  • Proven ability to maintain confidentiality of sensitive HR information.

  • Excellent communication skills, both verbal and written.

  • Demonstrated ability to effectively communicate in a courteous and professional manner.

  • Strong attention to detail.

  • Ability to multitask and prioritize daily assignments and activities with minimal direction.

  • Strong critical thinking skills, decisive judgment, and the ability to work with minimal supervision.

  • Ability to analyze complex information, and to define and solve problems.

  • Ability to interpret and advise on the application of governmental and University policies and procedures.

  • Ability to work effectively with a broad range of constituencies in a diverse community.

  • Sedentary work. Talking, hearing, and repetitive motions. Ability to lift up to 20 pounds. Close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.

  • Preferred Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree preferred.

  • Experience in a higher education environment is preferred.

  • Prior experience using Workday.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.




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Job No:
Posted: 4/8/2021
Application Due: 6/7/2021
Work Type: Full Time