Relief Dispatcher (Temporary Employee Pool)

Job description

Relief Dispatcher (Temporary Employee Pool)

Primary Purpose:
Responsible for receiving and transmitting routine and emergency telephone and radio messages. Viewing camera surveillance systems and identifying issues important to the department's mission.

Essential Functions:
1. Answers emergency telephone requests for police, fire and medical emergencies.

2. Dispatches police, required equipment, or arranges for response from other departments, as appropriate.

3. Maintains radio communication with University police units and for maintaining logs of the activities of each officer.

4. Maintains various departmental files including criminal records and confidential files.

5. Assists in training new dispatchers.

6. Performs a variety of clerical and typing work.

7. Performs other duties as assigned or requested.

Minimum Qualifications:
• High School diploma, or G.E.D.
• Requires ability to type 45 words a minute.
• Successful completion of a POST Basic Dispatch Certificate. Applicants hired without this certificate will be required to complete certificate within one (1) year of hire.

Preferred Qualifications:
Skills/Knowledge and Expertise:
• Basic computer skills in Windows operating system, Microsoft Word and MS Excel.
• Ability to retain and read maps street, building, and compass directions.
• Able to research and gather information from telephone interviews.
• Effectively communicate over telephone and radio equipment.
• Ability to condense lengthy information into coherent communication.
• Knowledge in the use of surveillance cameras, radios and other communication systems and equipment.
• Ability to think and act quickly in emergency situations.
• Ability to handle multiple tasks.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Successful completion of a POST Basic Dispatch Certificate. Applicants hired without this certificate will be required to complete certificate within one (1) year of hire.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must successfully complete a background investigation, which shall include a background screening, pre-employment physical, and a psychological screening.

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.

Work Environment/Work Week/Travel:
Work performed on a 24/7 operation, weekends and nights.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.

Hiring Range: Commensurate with experience, non-exempt

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

To apply, visit

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

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Job No:
Posted: 4/7/2021
Application Due: 4/7/2033
Work Type: Full Time