PROGRAM COORDINATOR, OFFICE OF GLOBAL AFFAIRS
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
This is a staff position to develop, coordinate and advise on policy related to internationalization on Duke’s campus, through the management of international partnerships, internal pan-university research and engagement initiatives, and the ongoing oversight, workflow management, research and related support to the work of the Office of Global Affairs. The program coordinator is responsible for managing international partnerships, which includes researching to identify potential partners, managing the MOU process, supporting high-level visitors, and facilitating joint faculty research, and student research, exchange, and engagement. Additionally, the position is responsible for planning key meetings for Duke internal audiences to engage the campus in a broad internationalization strategy. Further, this position serves as the liaison to the university-wide initiatives funded by OGA.
Successful performance depends on effective work with university constituencies (including high-level stakeholders in University Counsel, Human Resources, and Global Administrative support), broad understanding of OGA objectives and university administrative personnel and processes, experience working in global environments and excellent English language communication skills, both written and verbal. The incumbent should possess an understanding of global environments that comes with experience from living, studying, and/or working in another country. Foreign language skills are a plus.
The OGA Program Coordinator reports to the Associate Vice Provost for Global Affairs. The incumbent will work collaboratively with staff within OGA as well as with a range of key administrative offices, including the Provost’s Office, Human Resources, OIT; with the director of the international and area studies centers, and the University Counsel’s Office. The Program Coordinator will exercise full supervision of the Staff Specialist and oversee work done by the office’s work study student (including posting, interviewing, hiring, and directing that person’s work).
Serve as program coordinator for OGA and with input from the AVP, develop and manage multiple projects involving complex work according to deadlines. Perform a variety of complex and independent activities involved in the collection, analysis, documentation and interpretation of academic, social and economic information for OGA programs.
On behalf of the AVP, effectively communicate project expectations to initiative leaders and stakeholders in a timely and clear manner; delegate tasks and responsibilities to appropriate personnel and continually manage project expectations with team members and other stakeholders.
Oversee the MOU process (international partnerships) at Duke. Serve as first point of contact for developing MOUs; liaise with University Counsel, Central HR, and Global Administration as needed to determine appropriate risk. Research and track global rankings, global research trends, and Duke strengths to identify potential partners for Duke. Begin MOU process when centrally directed; respond to requests from across Duke for Duke participation in international partnerships by doing due diligence, liaising with the relevant department and central Duke units. Discuss and weigh risks and exposures related to such non-binding agreements. Upon signing, carry out the following steps: 1) enter MOU and relevant data into the OGA database; 2) quarterly and bi-annually assess areas of high activity to determine future growth; 3) draw upon this data to identify global activities and programs to be supported by OGA; 4) determine future areas of growth or concentration. Carry out further research to identify best practices in global partnerships, internationalization and global learning and global activities at peer institutions. Budget resources to support new initiatives and global efforts.
Oversee planning (identifying themes, speakers; adequately representing all of Duke’s global efforts throughout) for two global meetings, the Global Priorities Committee meeting and the Duke Global meeting. Bring recommendations to the GOC chair and the AVP; direct the staff assistant in planning the venue, materials, coordinating schedules, preparing invitations, as well as ensuring note taking and following up on action items that arise out of these meetings. Additionally, plan and execute the Global Administrators’ Meeting, which serves as a forum global administrators to learn about important external and internal developments and to share best practices and trouble-shoot problems.
Analyze and assess data collected through the MOU process to identify and foster international collaborations in conjunction with the AVP. Functions include identifying relevant expertise on both sides of a given partnership, fostering student exchange and engagement, and maintaining regular communications with different partners. Organize visits from these and other international organizations, being sure to ensure that visitors are exposed to and interact with the appropriate counterparts at Duke as well as to the full breadth of Duke’s expertise, based on the interests and goals of the visitors.
Work with relevant Duke units to support international researchers and scholars on campus, including, but not limited to, the Fulbright program. ; maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives.
Collaborate with the communications director to schedule relevant and newsworthy stories in a number of formats.
Complete a variety of other tasks, including, but not limited to:
- Develop calls for global funding proposals (publicize, arrange for review committees, budget, and assess)
- Review relevant outward facing communications for the office
- Coordinate and advise staff regarding program policy.
Excellent written and verbal communication skills; foreign language knowledge desirable
Strong organizational skills, great attention to detail, and ability to manage and prioritize several projects simultaneously
Ability to work with diverse, demanding and busy administration and faculty
Proficiency in Microsoft suite.
Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program.
Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.