Upward Bound Office Manager

Job description

Upward Bound Office Manager
POSITION SUMMARY

Indiana Wesleyan University’s Upward Bound (IWU-UB), is a federally funded program designed to provide potential first-generation and/or low-income students in Marion and Mississinewa High Schools with the academic skills and motivation necessary to succeed in their pre-college studies. The Upward Bound Office Manager is a motivated team-player responsible for the coordination and support of the general day to day administrative, clerical and operational tasks related to the Indiana Wesleyan’s Upward Bound (IWU-UB) program.

REPORTING RELATIONSHIP

Reports to the Director of Upward Bound.

DUTIES AND RESPONSIBILITIES

  • Present a professional, helpful atmosphere and positive attitude for IWU-UB students and their parents, staff, visitors and callers
  • Provide customer service by greeting students and visitors, answering calls, and providing successful resolution of routine administrative issues relative to IWU-UB
  • Provide administrative support to the IWU-UB Director and Assistant Director, including the maintenance and tracking of office records, expenditures, budgets and calendars, collection and compilation of data, preparation of correspondence and other materials, operation of standard office equipment (copier/fax machine/scanner), supply ordering and inventory, as well as the processing of requisitions, invoices and other requests, the coordination of travel including setting up student and staff travel arrangements
  • Coordinate all program essentials and materials for academic tutoring, Saturday and summer sessions, including submitting work orders, obtaining hospitality items and setting up facilities
  • Coordinate ongoing correspondence with IWU-UB students and parents
  • Exhibit sensitivity toward Upward Bound participants while honoring the confidentiality and privacy of student records, as well as sensitive information
  • Perform other duties as assigned
  • SUPERVISORY RESPONSIBILITY

    None

    QUALIFICATIONS

    According to Indiana Wesleyan University’s employment policy, all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

    Education

    · Associate’s Degree

    Experience

    · Minimum of three years of closely related work experience or a combination of closely related work experience and completion of a relevant educational degree equal to six years is required.

    · Demonstrated ability to work effectively with historically minoritized individuals.

    Required Skills

    · Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.

    · Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.

    · Adaptable – ability to be flexible and supportive, to positively and proactively embrace change in rapid growth environment.

    · Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.

    · Systems & Software – proficient level of knowledge of Microsoft Office and/or relevant position software programs.

    · Independent work – able to work independently with limited supervision and able to self-motivate

    · Multi-task – Ability to organize, prioritize, and manage multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.

    LIMITATIONS AND DISCLAIMER

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. In addition, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

    Indiana Wesleyan University is committed to equal opportunity in employment and maintaining a work environment free from all forms of unlawful discrimination. Accordingly, the University affords equal opportunity to all employees and prospective employees without regard to race, sex, color, national or ethnic origin, disability, age, genetic information, veteran status, or any other status protected by law.

    These have access to all the rights, privileges, and programs generally made available to employees at the University. It does not discriminate in the administration of its policies, programs, nor during any phase of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.

    As an educational institution operating under The Wesleyan Church, Indiana Wesleyan University reserves and exercises its privileges under applicable law to prefer employees on the basis of religion and who are best suited to its religious purpose.

    Indiana Wesleyan University is an Equal Opportunity Employer

     

     

     

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    Job No:
    Posted: 4/7/2021
    Application Due: 7/6/2021
    Work Type: Full Time
    Salary: