Lead Coordinator New Student and Parent Programs- (Student Services Professional III)

Job description

Job no: 499675
Work type: Staff
Location: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Position SummaryTHIS POSITION IS OPEN ONLY TO CSU EMPLOYEES REPRESENTED BY ACADEMIC PROFESSIONALS OF CALIFORNIA (UNIT 4). The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students.The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives.Supports new SDSU students in their transition and retention to University life through quality orientation programs and student development to set a strong foundation for all students to achieve their academic and personal goals.Fosters a sense of community and belonging for SDSU students through their college transition by hiring 100 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family WeekendFosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.For more information regarding the Office of New Student and Parent Programs, click here.This is a full-time (1.0 time-base) benefits eligible, permanent (probationary) position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Education and Experience


Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.


Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

    Master’s degree in Student Affairs, Higher Education, Educational Leadership, Counseling, or related field.3-5 years professional work experience in the area of student development, student activities or student involvement.Bilingual, Spanish preferred. Experience advising/planning events and programs on a collegiate level, and contemporary use of technology in a university setting.Experience planning, organizing, and executing large scale events to welcome new students and parents in a university setting.Informed and up-to-date knowledge of academic policies and student services offerings which will impact new students.Experience in event planning, coordination, implementation and evaluation.
Specialized Skills Required

    Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models.Knowledge of how new student and parent programming relates to the educational mission of the University.Thorough knowledge of campus services and the concerns of incoming and continuing students as well as parents.Working knowledge of other student and academic affairs departments including Student Government, Residential Education, Student Life and Leadership, Student Rights and Responsibilities, Educational Opportunity Programs and Ethnic Affairs, Counseling and Psychological Services, Career Services, Student Ability Success Center, International Student Center, Enrollment Services, and Advising and Evaluations.Ability to identify problems or potential problems and to formulate and implement procedures to effect problem resolution and program revisions as needed.Ability to manage multiple priorities and tasks simultaneously.Ability to work under tight time frames and be flexible.Ability to maintain confidential material with utmost sensitivity.Experience in event planning, coordination, implementation and evaluation. Demonstrated ability to create programs that are responsive to a diverse and multicultural environmentKnowledge of programs at other universities and current student services trends to generate new program ideas.Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations.Strong interpersonal skills.Strong oral and written communication skills.A high degree of initiative, judgment and resourcefulness in carrying out assigned areas of responsibilities.Ability to work late hours, evenings and weekends.

Compensation and Benefits

Starting salary upon appointment not expected to exceed $4,691 per month. CSU Classification Salary Range: $4,691 - $6,683 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on April 19, 2021. To receive full consideration, apply by April 18, 2021.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Jasleen Aguilar at [email protected].

Advertised: Apr 05, 2021 (9:00 AM) Pacific Daylight Time
Applications close: Apr 18, 2021 (11:55 PM) Pacific Daylight Time




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Job No:
Posted: 4/7/2021
Application Due: 4/18/2021
Work Type: Full Time