Student: Swim School Team Member

Job description

Job Title:

Student: Swim School Team Member

Requisition Number:


Department Name:

3J5SE: Student Employment

Work Location:

Lexington, KY

On Campus/Off Campus:

Off Campus

Salary Range:


Type of Position:


Position Time Status :


Hours per Week:

12-30 hours per week
Weekend Availability Required

Job Summary:

You must be a current UK student to apply to this position. This position is located off-campus with a local Lexington employer and is not affiliated with the university.

Join a fast-paced, culture driven work environment for the largest swim school franchise worldwide. Team Members may work in both of the following roles: Front Desk Associate and Water Safety Instructor.

Front Desk Associate Responsibilities:

  • Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the families
  • Provide information about our facility, swim program, mission and core values
  • Become comfortable navigating our Point-of-Sale and CRM platforms
  • Ensure facility safety and cleanliness
  • Work alongside GM and/or OM to handle customer complaints gracefully by using customer-focused principles in every customer interaction
  • Attend monthly in-service trainings

Water Safety Instructor Responsibilities:
  • Learn and maintain Aqua-Tots curriculum standards and lesson quality
  • Effectively communicate with parents pertaining to student progression
  • Check pool chemicals and ensure safe water quality
  • Makes safety the #1 priority when teaching or deck supervising
  • Appropriately receive and apply regular feedback through assessments
  • Attend monthly in-service trainings

Skills / Knowledge / Abilities:

Job Skills and Qualifications:

  • Must love people and support our company mission of drowning prevention in the community
  • Minimum of 16 years of age with at least High School Education
  • Uphold Aqua-Tots Swim Schools Core Values:
    • Affirm each other’s strengths, and protect each other’s weaknesses.
    • Treat others the way you desire to be treated.
    • Extend grace to those who are teachable.
    • Seek first to understand others before trying to be understood.
    • Choose relationships over profits.
    • Think outside the box; always question the status quo.
    • Praise in public; correct in private.

    Deadline to Apply:


    University Community of Inclusion:

    The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

    As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

    Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

    Anticipated Start Date:





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    Job No:
    Posted: 4/7/2021
    Application Due: 7/6/2021
    Work Type: Full Time