Staff Support Associate I/UKHC
Staff Support Associate I/UKHCRequisition Number:
Staff Support Associate IDepartment Name:
H4005:Office of Patient ExperienceWork Location:
Lexington, KYGrade Level:
$12.50-20.00/hourType of Position:
StaffPosition Time Status :
HSClick here for more information about equivalencies::
2 yrsRequired License/Registration/Certification:
The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time; repetitive motions such as typing; and occasionally lifting, pushing, and/or pulling objects weighing up to or over 50 lbs. and standing or walking with objects weighing up to 25 lbs. The conditions of work may involve occasional exposure to cuts/punctures and combative/violent individuals and intermittent exposure to loud noises.Shift:
Monday through Friday; 12:30pm – 9:00pmJob Summary:
The Staff Support Associate serves as a navigator at the UK Healthcare information desks; this position will assist with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests. Additional duties include clerical assignments related to customer relations.
IEBC (Internal Employee Being Considered)Skills / Knowledge / Abilities:
The skills and knowledge needed to be successful in this position are excellent communication skills; proficiency with Microsoft Office Suite; and the ability to work well within a fast-paced, high-stress, teamwork-centered environment.Does this position have supervisory responsibilities? :
Experience in customer services or healthcare support services preferred.Deadline to Apply:
04/13/2021University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.