Staff Support Associate I/UKHC

Job description

Job Title:

Staff Support Associate I/UKHC

Requisition Number:


Working Title:

Staff Support Associate I

Department Name:

H4005:Office of Patient Experience

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

2 yrs

Required License/Registration/Certification:


Physical Requirements:

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time; repetitive motions such as typing; and occasionally lifting, pushing, and/or pulling objects weighing up to or over 50 lbs. and standing or walking with objects weighing up to 25 lbs. The conditions of work may involve occasional exposure to cuts/punctures and combative/violent individuals and intermittent exposure to loud noises.


Monday through Friday; 12:30pm – 9:00pm

Job Summary:

The Staff Support Associate serves as a navigator at the UK Healthcare information desks; this position will assist with way-finding, patient throughput, maintaining a safe environment, and communication between staff and guests. Additional duties include clerical assignments related to customer relations.

IEBC (Internal Employee Being Considered)

Skills / Knowledge / Abilities:

The skills and knowledge needed to be successful in this position are excellent communication skills; proficiency with Microsoft Office Suite; and the ability to work well within a fast-paced, high-stress, teamwork-centered environment.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Experience in customer services or healthcare support services preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 4/7/2021
Application Due: 4/14/2021
Work Type: Full Time