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Events Manager and Coordinator of Guest Experience, Mayer Museum/Stephens Chapel

Employer
Angelo State University
Location
San Angelo, TX

Job Details

Job Title:

Events Manager and Coordinator of Guest Experience, Mayer Museum/Stephens Chapel

Position Number:

996964

Department:

Special Events Facilities/Services

Salary:

$39,878 - $44,100

Job Summary/Description:

This experienced and energetic person will work independently, as part of the Special Events team, as well as cross-departmentally, serving the functions and departments housed within the Mayer Museum. They will exercise excellent customer service skills and exceptionally
dependable attention to detail in all aspects of work.
This position will manage the event reservation/rental services as scheduled by the Office of Special Events to including coordination with internal and external customers to develop detailed event needs then managing and overseeing events on the day of, including problem solving,
welcoming guests, directing event set-up, communicating with staff, organizing vendors/contractors, and managing tear-down. The position requires a flexible schedule, as events occur on weekends, weekdays, and evenings, and he or she will be required to attend events/meetings outside regular business hours throughout the year.
This full-time position plays a key role in the daily management and oversight of the Mayer Museum and Stephens Chapel buildings and grounds, coordinating with appropriate campus units for needed repairs or corrections to maintain quality facilities and efficient operations.

Typical Duties/Job Duties:

1. Works with internal and external customers and guests to identify and plan events, configure facility and room set-ups per instructions/requirements. Ensures appropriate staffing for all events and special programs. Performs all required customer follow-up duties to complete the reservation process and finalize event confirmations.
2. Plans, inspects, sets and manages/supervises: physical building areas—both interior/exterior (special events areas, offices, classrooms, work rooms, yards, etc…); art/museum installations, displays, presentations and showings; special events and religious-based services at the campus chapel; labor, equipment, food services arrangements.
3. Works closely with Academic departments to support their art installations and museum displays. Will support Academic departments and their special events.
4. Works closely with Development and Alumni Relations to support their University mission(s) at special events facilities.
5. Plans and controls labor hours used (so as to stay within university guidelines) and tracks/ties all labor to departmental EMS/events software in support of daily building operations and events management. Plans and controls: cleaning and building preparations, needed Facilities Management controls, equipment and food services arrangements for scheduled events, meetings, and other activities. Ensures that tables, seating, staging, lighting, sound, and all other appropriate resources affecting events are operational and properly configured.
5. Provides event details and instructions to set-up crew members both verbally, visually and in writing using provided events software packages. Controls events staff performance before, during and after the conduct of events.
6. Manages custodial contract and performs maintenance inspections and follows up with appropriate personnel to ensure that repairs are completed/deficiencies corrected.
7. Conducts the annual inventory of all assigned property and equipment.
8. Prepares weekly work schedules for student employees in the department.
9. Performs minor building and audio-visual equipment maintenance tasks daily as needed.
10. Drafts and prepares labor and event plans, schedules, reports, internal memos and routine correspondence.
11. Interviews, selects, trains, and supervises student and/or temporary personnel.
12. Communicates in a professional, service-oriented manner with faculty, staff, students, visitors and others in the course of performing work or coordinating tasks.
13. Is available to respond to after-hours alarms.
14. Is prepared to implement security and disaster preparedness procedures.
15. All additional duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of the handling of art and museum pieces and their installations and displays;
• Skilled in Academic departmental art and museum displays and showings;
• Knowledge of the Development Office campus mission;
• Skilled in working Development Office events;
• Knowledge of events scheduling and set up procedures;
• Knowledge of customer service principles and practices;
• Knowledge of word processing applications and software, particularly Microsoft Office Suite;
• Knowledge of general purchasing procedures and regulations;
• Ability to organize and coordinate event set-ups;
• Ability to perform basic mathematical calculations;
• Strong organizational skills, including the ability to organize and complete multiple tasks in an accurate and timely manner;
• Skilled in oral communication and interpersonal relations, including being able to take in a large amount of information and
summarize it quickly both in writing and orally on a regular basis;
• Ability to manage strong relationships independently with a variety of constituents;
• Ability to function effectively as a team member and a willingness to participate in activities and assignments that help meet
the goals of and objective of the department;
• Ability to remain comfortable working with large groups of people, controlling group dynamics with a positive attitude, and the
ability to adapt to a shifting schedule;
• Ability to respond to emergencies in a calm and efficient manner;
• Strong team-building skills and an ability to thrive in an environment with many stakeholders:
• Sensitivity to the care and presentation of the Mayer Museum’s collections is essential as is the ability to interact effectively with other staff and volunteers in a collegial, team environment.

Minimum Qualifications:

This position requires a bachelor’s degree plus two years of experience in facilities/building operations or management, event production service, or other directly related experience or an equivalent combination of education and experience, with hands-on knowledge.

Related experience in the handling of art and museum pieces and their installations and displays or experience in working special events supporting art and museum installations, displays and showings are preferred.

Physical Requirements:

Able to stand, move, turn and twist as needed to direct physical set-up operations. Ability to lift 35 pounds.
Ability to sit and use current office equipment. Ability to learn and operate forklift.

EEO Statement:

Angelo State University is an equal opportunity employer and is committed to promoting and ensuring equal employment opportunity for all individuals without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status. In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.

Posting Number:

S369P

Open Date:

04/06/2021

Open Until Filled:

Yes

Organization

Working at Angelo State University

Located in the heart of Texas, Angelo State University is a dynamic institution of higher education, and the second largest campus in the Texas Tech University System. A regional comprehensive institution granting master's level degrees and one doctorate, Angelo State University has been recognized by The Princeton Review as one of the nation's "Best Colleges" since 2010 and by the Chronicle of Higher Education in 2017 as one of the "Great Colleges to Work For." Serving more than 10,000 students, ASU offers more than 100 majors and concentrations through our six colleges.

As more than half of ASU's graduates annually are first generation college students, they bring the motivation and work ethic that complement the commitment of ASU's faculty to teaching and scholarship. ASU's community of professionals is dedicated to preparing students to strive for success in their lives, in the growth of their communities, whether local or global, and in the pursuit of the common good of society.

ASU's 19:1 student-faculty ratio provides for personalized learning and results in accomplished graduates. The success of ASU alumni in graduate and professional school is superb and best exemplified by the average acceptance rate of more than 50 percent for medical school, compared to the statewide average of 35 percent.

Angelo State is an NCAA Division II and Lone Star Conference member with highly competitive men's and women's teams in 13 sports. The ASU women's track and field team won the 2010 NCAA Division II National Championship, the fourth national title in school history.

Location

San Angelo is at the center of a thriving community of 100,000 people in west central Texas. San Angelo straddles the boundary between the Texas Hill Country and West Texas and offers the amenities of both, including rivers and lakes and boundless skies with dramatic sunsets. Situated on the banks of the Concho, San Angelo today is an artists' haven that supports public art common and the San Angelo Museum of Fine Arts. The city boasts a symphony orchestra whose annual Independence Day Concert, celebrated a day early on July 3, attracts as many as 35,000 visitors to the outdoor stage downtown on the Concho River.

The city has commuter air service from American Airlines and is within comfortable driving distance of Dallas, Fort Worth, Austin, San Antonio and Lubbock. San Angelo offers the amenities of big city living with the slower pace, affordable cost of living and friendliness of a small town. With a host of shopping, restaurants, arts, culture, movies, outdoor recreation and family-oriented events, San Angelo has something for all tastes and interests.

History

The institution was founded in 1928 as a community college. By an act of the 58th Session of the Texas Legislature, the institution was designated as Angelo State College in 1965, the year it became a four-year, state-supported institution. The name was changed to Angelo State University in 1969. On Sept. 1, 2007, Angelo State University became a member of the Texas Tech University System.

ASU has a proud history of diversity, accepting Hispanics, who today make up more than 25 percent of the student population, from the very beginning. The institution enrolled African-Americans prior to Brown vs. Board of Education and one student broke the color barrier in Texas Intercollegiate football in 1953.

Academics

Angelo State offers courses through six colleges: Arts and Humanities; Business; Education; Health and Human Services; Science & Engineering; and Graduate Studies. The university is recognized for its strong undergraduate programs overall. For example, ASU's Physics Department has been recognized as one of the top undergraduate programs in the country. The university supports a young and vibrant Honors Program and continues a long tradition, begun in 1948, of encouraging international studies.

The university is also known for incorporating research into many undergraduate offerings. One recent bachelor's degree recipient, for instance, received the McClung Award for the Best Paper published in the BIOS, the official publication of Beta Beta Beta Biology Honor Society. Another was one of eight graduate students nationally to earn a U.S. Department of Energy Advanced Fuel Cycle Initiative Fellowship to support his graduate research.

Campus

Angelo State University's campus is situated on 268 acres in the center of San Angelo. The campus is lined with native live oak and pecan trees as well as imported palm trees. In addition to being one of the prettiest campuses in the region, it is one of the safest in Texas. The campus has ultramodern facilities with state-of-the-art technology support. ASU is home to the State of Texas Data Center, one of the state's two such facilities, which provide sophisticated computer processing and disaster recovery services for agencies and universities. Additionally, the university operates a 6,000-acre farm with a Management, Instruction and Research Center that includes a state-of-the-art meat laboratory.

Working at Angelo State University

Community is a term often used to describe Angelo State University. This applies to the work culture where core values such as a strong work ethic, communication, caring, loyalty, teamwork and integrity permeate the organization of approximately 1,800 employees. While traditions exist at ASU, so does vision, vision to improve programs and to adapt to society's needs.

Angelo State University offers comprehensive benefits, retirement and work life programs designed to meet the needs of employees and their families. Employee amenities include fitness and dining facilities, tuition fee reimbursement for staff, dependent scholarships, and free Internet access service.

Angelo State University offers job opportunities in teaching, information technology, athletics, student programs, and administrative support, to name a few. The university's employee community is dedicated to preparing and supporting students to discover the potential in their lives and their communities. ASU invites interested individuals to search for job opportunities at http://www.angelo.edu.

 Angelo State University is an equal opportunity employer and seeks to build a diverse workforce community.

Company info
Telephone
325-942-2168
Location
2601 W. Avenue N
San Angelo
Texas
76909
US

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