Requisition ID: req3137
Job Title: Barista
Department: Hospitality Management
Location: Columbus Campus
Employment Type: Staff
Employment Status: Part-Time Professional
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Schedule: Up to 29 hours a week.The College Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio. The CityColumbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally Position Summary
The barista position promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies. This position assists in the care, cleaning of the café and stocking of café disposables, grab and go food items and beverages.
Professionalism, Adaptability, Managing Work, Energy, Continuous Improvement, Quality Orientation, Customer/Student/Employee Focus, Stress Tolerance, Collaboration, Work Standards
ESSENTIAL JOB FUNCTIONS
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as: espresso, espresso lungo, caffe latte, and cappuccino. Sells coffees and coffee grinding & brewing equipment by explaining the differences in coffee beans and coffee preparation machines; demonstrates how brewing equipment operates.
Welcomes and engages customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu; answering questions, as needed. Works with and supports student interns and student employees. Generates revenues by attracting new customers; defines new and expanded services and products. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
FACILITIES MANAGEMENT & INVENTORY
Ensures all café areas are clean & tidy. Ensures coolers are stocked with freshly rotated food items. Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the coffee bar. Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventative maintenance; calls for repairs. Maintains safe and healthy work environment by following organization standards and sanitation regulations. Improves quality results by studying, evaluating, and re-designing processes; implements changes; maintains and improves the appearance of the store and coffee bar.
DIVERSITY, EQUITY & INCLUSION
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
OTHER DUTIES & RESPONSIBILITIES
Availability to work within operating hours. Attends all required meetings and trainings. Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
Usual Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into the computer. The employee regularly sits, stands, and walks for extended periods of time. Employee converses verbally or manually with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Employee occasionally lifts or exerts force of up to 25 pounds.
Restaurant environment on all three floors of the Hospitality building and occasionally in other areas on and away from campus. Regular exposure to moderate noise typical to business offices.
Knowledge, Skills and Abilities:
Knowledge of: current café/coffee industry trends; technology and equipment; procedures, regulations, and standards; local, state and federal food sanitation regulations; operational knowledge of professional coffee machines and café equipment and maintenance requirements.
Skill in: verbal and written communications; maintaining good public relations; customer service; conflict resolution; general typing; application of job software programs; time management and organization; problem-solving under pressure; constantly assessing and adapting to current practices to perform a task better, faster, or more efficiently; process and performance improvement; preparing coffee based beverages and other café fare; math, specifically as it relates to cash handling; customer service.
Ability to: work in a team environment and motivate team members to sustain high levels of performance; proactively prioritize needs and effectively manage resources; learn new techniques, methods, and new ways to utilize ingredients; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; think creatively to find solutions for business problems; perform complex tasks and prioritize multiple projects.
High School Diploma or GED. One (1) year of work experience in a full-service coffee shop, and hands-on experience working with professional coffee machines and café equipment. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). An appropriate combination of education, training, coursework and experience may qualify a candidate.
Additional Information: If offered the position, candidate must successfully complete a background check and drug screen.