Records and Student Services Coordinator

Job description

Records and Student Services Coordinator

Date Posted: 03/23/2021
Req ID: 3499
Faculty/Division: Faculty of Law
Department: Faculty of Law
Campus: St. George (Downtown Toronto)


TERM - 11 Months

About us:

The Faculty of Law is one of the oldest professional faculties at the University of Toronto. Today, it is one of the world's great law schools. The Faculty's rich academic programs are complemented by its many legal clinics and public interest programs. The Faculty of Law is housed in the elegant, state-of-the-art Jackman Law Building, alongside two historic buildings, Flavelle House and Falconer Hall, on the St. George Campus in downtown Toronto.

Your opportunity:

The Faculty of Law is committed to providing the highest level of service to students. The records and student services teams share the core values of dedication, professionalism and flexibility.

Under the general direction of the Assistant Dean, Academic, and the Assistant Dean, J.D. Program, you will provide support to the Records Office as well as several other key student services at the Faculty of Law. You will play an important role, working across several registrarial and student service functions, to support efficient and seamless services.

Your responsibilities will include:

  • Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
  • Analyzing and reconciling registration/status/program of study information
  • Verifying the accuracy of cumulative grade point averages
  • Overseeing testing and exam activities and related processes
  • Advising students on financial aid/award matters by probing and providing a range of options and possible outcomes
  • Implementing programming to foster students' individual career development process
  • Creating and/or editing original, published content and materials

Essential Qualifications:

  • Bachelor's Degree in Education, Psychology, Sociology or a related field, or acceptable combination of equivalent experience
  • Minimum three years of recent related experience in a registrarial environment, working in student records and admissions as well as other registrarial functions
  • Experience advising students on records, admissions and financial aid, as well as a broad range of student service matters (e.g., career services, Indigenous initiatives, mental health, etc.)
  • Experience analyzing, assessing and reconciling student records
  • Experience working with grades, including calculating cumulative grade point averages
  • Experience coordinating examination processes
  • Experience interpreting and applying complex academic policies and procedures
  • Experience writing marketing and informational correspondence, and preparing presentations and reports
  • Experience following rules and procedural processes related to FIPPA
  • Excellent communication (oral, written and presentation) skills
  • Strong proof-reading and editing skills
  • Proven interpersonal,student/customer service, and teamwork skills
  • Demonstrated advising skills
  • Strong problem-solving, decision-making and fact-finding skills
  • Excellent organizational, planning and time management skills
  • Proven research andanalytical skills
  • Strong record and data management skills
  • Solid numeracy skills
  • Excellent computer skills, including intermediate skills with Microsoft Word, Excel and Outlook; Quercus; ACORN; and database systems

To be successful in this role you will be:

  • Approachable
  • Meticulous
  • Procedural
  • Responsible
  • Team player

Closing Date: 04/01/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 11 -- $65,669 with an annual step progression to a maximum of $83,978. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services
Recruiter: Robyn Hunter

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Sociology, Intern, Equity, Counseling, Social Sciences, Records, Entry Level, Finance, Healthcare




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Job No:
Posted: 4/6/2021
Application Due: 4/11/2021
Work Type: Full Time