Assistant Director, Human Resources

Job description

Job Category:


Position Title:

Assistant Director, Human Resources

Full Time/Part Time:

Full Time


Finance and Administration


Human Resources

Department Statement:

The Human Resources Department seeks to provide leadership and expertise on human resource issues by serving as internal consultants to University employees. It is the goal of the Human Resources Department to develop and support a diverse workforce; to attract and retain quality employees; to facilitate open, two-way communications between supervisory and staff personnel; to develop and maintain a climate of mutual trust, confidence and sensitivity to the needs of our employees and the University; and to build and enhance motivation, a spirit of cooperation and job satisfaction. We seek to serve as advocates for equity, diversity and inclusion, to provide excellent customer service and to strengthen and support the University in achieving its aspirations through the human dimension.


Accountable for administering and supporting the daily functions of the Human Resources Department by leading assigned functional areas and supplementing support for all functions of the department as an HR generalist. Primary areas of accountability will be focused on onboarding, employee and labor relations, compliance and policies and supporting HR management.

Accountable for creating a supportive and welcoming environment for new hires to ensure a successful experience. To include providing guidance to supervisors on successful onboarding practices. Develops, coordinates and provides orientation and follow up through early stages to both new employees and supervisors. Coordinates new hire orientation.

Employee and Labor Relations:
Accountable for providing on-going coaching and counseling to both employees and managers regarding workplace issues, disputes and grievances. Responsible for assisting with all bargaining units to maintain positive, sustainable relationships. Responsible for support of negotiations with bargaining units. Coordinates exit interview survey process and conducts in person interviews as requested, compiles data and monitors for trends.

Compliance and Policies:
Accountable for monitoring and researching regulatory changes, analyzing the impact and drafting proposed policy changes. To include updating Staff Handbook and labor agreements. Provides support in preparation of personnel action and legal documents.

HR Management:
Accountable for supporting a broad spectrum of HR functions to enhance overall knowledge of expertise and to supplement support to other administrators. These areas may include: Workforce planning: working with supervisors to determine needs, develop job descriptions, analyze market salary data and provide comparisons to budget. Annual salary process: preparing data for annual salary review and recommendations, including market data analysis and responding to surveys, compiling bonus recommendations. Research and analysis: conduct research, analysis, and studies to address issues and challenges related to human resources; track KPI’s, assist with recommendations to resolve problems and enhance services. Program effectiveness: review effectiveness of current programs, policies and procedures and recommend revisions accordingly. Strategic and program support: Researches and consolidates information required for analysis of human resources operations and prepares special projects as assigned. Provides support for strategic initiatives and projects. Serves on University committees, as a representative of HR.

Employee Engagement:
Accountable for working as a team member in the delivery of exceptional service. Responsible for providing thorough responses to employee questions regarding policies, procedures and programs. Responsible for assisting with office coverage, as needed, including answering phones and assisting customers as necessary to supplement the overall delivery of service.


Human Resources Administration


Demonstrated ability to build respect and trust as a sought out HR Professional. Demonstrates excellent skills in judgment, discretion, problem solving/analysis, research, reporting/presentation, communication proficiency and organization. Demonstrated ability to collaborate well both within the department and across the campus. Demonstrated ability to coach others in addressing behavioral change.


HR Process Management


Demonstrates success in establishing and managing processes that support the core HR functions and programs. Demonstrates ability to evaluate and re-engineer processes to stay current with meeting changing conditions both external and within the University. Demonstrated ability to role model application of analytical rigor to people-related programs.


Data and Analysis


Demonstrated ability to identify key talent metrics, interpret results and identify implications for the University. Demonstrated ability to understand broader University-wide operational and financial metrics and associated workforce implications. Demonstrates ability to prepare and present required and special reports that are clear and concise. Demonstrated ability to effectively evaluate or review performance evaluations of employees in terms of promotion, terminations, disciplinary and commendatory actions of assigned personnel. Demonstrated ability to apply workforce data and metrics to creation, interpretation and administration of employment policies.




Demonstrated ability to effectively use HRIS systems for efficient use in executing job responsibilities. Demonstrated ability to identify opportunities for value added integration of key information pertaining to HR data.


Employee and Labor Relations


Demonstrated ability in the support of maintaining positive, productive and sustainable relationships with collective bargaining agreements. Demonstrated ability to investigate problems such as working conditions, disciplinary actions, and employee and applicant appeals and grievances. Demonstrated skills in partnership, listening and interpersonal problem solving relating to workplace issues. Demonstrated ability to build and maintain professional trust and respect with all levels of employees, managers and leadership. Demonstrated ability to provide effective guidance to and recommendations for problem resolution to a variety of constituents. Demonstrated ability to effectively coach key leaders in managing change, growth and development of the workforce. Demonstrated ability to fairly and accurately interpret, adjudicate and enforce employee policies. Demonstrated ability to work with unionized workforces, building relationships, settling disputes and negotiating contract(s). Demonstrated ability to follow all federal, state, local and University regulations and policies.


Personal Accountability for Results


Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.


Effective Communication


Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.


Problem Solving and Decision Making


Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.


Change Management


Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.


Leadership and Teamwork


Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.


Creativity and Innovation


Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.


Diversity and Inclusion


Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.




Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices.

Professional Experience/ Qualifications:

Minimum of 7 years’ progressive experience in human resources positions in the areas of outlined responsibilities.

Requires strong interpersonal and communication skills, both verbal and written; ability to compose a variety of communications and reports.

Strong organizational skills coupled with attention to detail.

Requires initiative and the ability to prioritize.

Demonstrated technical competency including proficient use of Microsoft Word, Excel and PowerPoint, Google documents and other comparable software programs is required.

The ideal candidate should possess the ability to multi-task in a busy team-orientated environment.

Must be capable of working collegially with a diverse group of faculty, staff and students on a daily basis.

Preferred Qualifications:

Experience and knowledge of Banner and PeopleAdmin or comparable human resources information systems/ software is preferred.

Report writing experience preferred.


Candidates must possess a bachelor’s degree or an equivalent combination of education and experience.


Human Resources Certification is a plus.

Requisition Number:




Work Schedule:


Job Open Date:


Open Until Filled:


Special Instructions Summary:

Colgate is committed to attracting and retaining a diverse faculty, staff, and student population.

We strive to be an inclusive community — one that embraces and values diversity (in the broadest sense possible) in an environment of mutual respect, communication, and engagement. A variety of cultures and perspectives enriches the quality of campus life, and the opportunity to share different views and experiences is at the core of Colgate’s educational enterprise.

These differences can include but are not limited to: race; ethnicity; gender and gender expression; sexual orientation; socioeconomic status; geographic background; national origin; culture; age; mental, cognitive, and physical abilities; religious beliefs; and political beliefs.

As a result, we ask all candidates seeking consideration for the Assistant Director, Human Resources position to submit a diversity statement with their application materials.

You can upload the statement under the Diversity Statement document heading.

A diversity statement may be any length (e.g. a short paragraph, a page) explaining your experiences, contributions, and/or commitments related to diversity, equity, and inclusion. Examples of topics you may discuss include (but are not limited to): 1) how your experiences or competencies might serve to advance the university’s commitment to creating a diverse and inclusive campus, 2) your experiences working with diverse populations, or 3) how you will contribute to the university’s strategic initiatives in this area (see Colgate’s Diversity, Equity, and Inclusion Plan).

EEO Statement:

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply.

Clery Act:

The Campus Safety Department will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. To obtain a copy, contact the Campus Safety Compliance Manager via e-mail at [email protected]. You may also access the report from the Campus Safety web page at:




Diversity Profile: University



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Job No:
Posted: 4/4/2021
Application Due: 7/3/2021
Work Type: Full Time