Student Employment Coordinator, Sr

Job description

Job Title: Student Employment Coordinator, Sr
Location: NAU Career Development
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605315
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Core Values One NAU side by side Student Centered | Integrity | Diversity | Service | Discovery | Excellence Northern Arizona University

Special Information
Interested candidates are required to submit a cover letter, a professional philosophy statement on diversity in the workplace, and resume addressing the minimum and preferred qualifications, as well as three professional references for full consideration.

Evening work (average of 3-4 nights/month) is required during peak times (September-November, February-April) and occasional weekend work (typically 4-5 days/year) is required.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Job Description
Program Development and Management (30%)

    Advise and provide guidelines, tools, and templates to deans, directors, department heads, and supervisors to ensure that student employees NAU-wide have a consistent, compliant employment experience that prepares them for life after graduation; ensure that policies, processes, and procedures align to the strategic goals of the university. Implement, and evaluate Student Employment processes, practices, tools, and templates NAU-wide in the following key areas:
      Recruitment, Selection, and Onboarding
        Maximize vehicles to connect students with employment opportunities through strategic relationships, Handshake, the Part Time Job Fair(s), and other avenues.Demonstrate a commitment to Diversity and NAU's Affirmative Action Plan; ensure that opportunities are equally accessible to all students.Provide guidelines for successful selection and onboarding of student employees.In partnership with Financial Aid, promote the benefits of hiring Federal Work Study Students, and provide opportunities for FWS-eligible students and departments to connect.
      Training and Professional Development
        Provide training that helps students identify the career readiness competencies, functional, and transferable skills gained through Student Employment and articulate these skills on their resume and during the internship or job search process.Provide training for on-campus employers, supervisors, and student employees in, but not limited to, employee developmental goal setting; annual performance appraisals; and development of conflict resolution plans.
      Performance Management
        Provide tools and templates to facilitate developmental conversations between supervisors and student employees.In partnership with Human Resources implement a performance appraisal framework for student employees.In partnership with Human Resources implement and maintain a conflict resolution framework for student employees and their supervisors.
      Recognition and Awards
        Manage programs for recognition of student employees and their supervisors, including the annual Student Employee of the Year (SEOTY) Award, both team and individual, and Supervisor of the Year (SOTY) Award.Manage award nomination collection, selection of winner(s) by committee, procurement of awards, and celebration ceremony/delivery of awards to winner(s).
        Manage category descriptions and salary levels for to ensure consistent classification and compensation of student employees.
    Manage specific projects throughout the project lifecycle from conceptualization through development, implementation, and assessment.Plan and implement Student Employment & Career Development events such as co-curricular, classroom, college, and department trainings as well as in-person, hybrid, and online job fairs.
University Partnerships (30%)

    Serve as a liaison to on-campus employers of student employees. Develop and nurture relationships within the programs and departments, building deep, functional knowledge of the career development needs of that program/department’s student employee population and supervisor needs.Support NAU Departments with the implementation of Student Employment tools, templates, processes, and practices (i.e. Handshake account setup and job posting best practices or tangible tools for supervisors of student employees). Coordinate Student Employment Training and Development (SETD) training code, to include networking and recruiting staff to facilitate trainings for supervisors of students in alignment with program objectives.Facilitate the NAU Handshake Certification Program, Helping HANDs (Handshake Assistance and Navigation Deputy), recognizing and rewarding on-campus employers who have achieved beginner and/or advanced Handshake proficiency levels.Review and approve on-campus employer accounts as well as on-campus student employment job postings in Handshake.Collaborate with Career Programming team liaisons to provide seamless services that meet programs/departments/colleges’ career development and student employment needs. Act as first level of support for on-campus supervisors with student employment position classification and compensation questions.Serve on university, division, and department committees, as appropriate.
Career Advising and Education (20%)

    Advise individual students on resume/cover letter development, interview skills, and job search strategies, for student employment, internships, and full-time employment. Provide expertise to students on a variety of career exploration tools and related resources, such as O*Net, MBTI, Strong Interest Inventory, Strengths, or others.Conduct workshops of varying sizes (up to 200 students) on a variety of topics including resumes/cover letters, interview skills, job search strategies, identify capital formation, networking/relationship building, and strengths/interests/values/personality and their impact on career decisions and transferable skills.Develop and deliver department-specific programming focused on professional development and career readiness.Collaborate with campus and community partners to create and implement large-scale student employment programs and events.Support on-campus supervisors through training, development, and processes.Assist with collecting and analyzing data (qualitative and quantitative) to assess the effectiveness and impact of Career Development/Student Employment programming.May participate in annual NAU program and practices assessment showcase, representing Career Development/Student Employment programs.
Business Process Management (10%)

    Oversee Handshake, NAU’s student and alumni job search/career management database, for on-campus employers, to include promoting its features and benefits, Liaising and Working with Handshake to continuously improve functionality/usability and troubleshooting user issues with on-campus employers.Identify ways to utilize Handshake to automate/improve Student Employment business processes, creating efficiencies.
Team Management and Development (10%)

    Assist with routine Student Employment Program email communication and inbox maintenance.Assist in the planning/implementation of Career & Graduate School Expos and Part-Time Job Fairs.Assist with Student Employment Program website updates.Achieve goals established by Career Development and Student Affairs; report on progress and recommend changes to program based on assessment results. Maintain current knowledge of student employment, Handshake, college student development, career development, employment and recruiting trends, and other related topics as appropriate.May represent NAU Career Development at NAU, regional, and national conferences, networking events, and other professional development events.May set objectives for Graduate Assistant and/or Career Jack (Student Employee) projects and assignments, provide coaching, guidance, and feedback through project/assignment lifecycle, and review and approve work products.

Minimum Qualifications
  • Undergraduate bachelor’s degree and 3-5 years of relevant experience, or
  • A combination of related education, experience, and training.

Knowledge, Skills, & Abilities
    Knowledge of the Federal Work-Study Program (FWS) and other student employment policies/programs.Knowledge of career development and related theories.Knowledge of career readiness competencies and skills.Knowledge of higher education law, including FERPA, Title IX, HIPAA, etc.Knowledge of local, state, and federal laws related to selection and employment.Customer service skills.Facilitation skills.Active listening skills.Program development skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).Establishes and maintains effective working relationships.Communicates effectively.Problem solving, organizational, and analytical capabilities.Promotes a diverse, inclusive environment.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus and NAU-Fort Defiance as these campuses have on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


The budgeted salary amount is $47,634 - $50,000.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU.

NAU is a tobacco and smoke-free campus.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.

Application Deadline

May 3, 2021 at 11:59 pm

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.




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Job No:
Posted: 4/4/2021
Application Due: 7/3/2021
Work Type: Full Time