Case Manager HC Supervisor 2- Case Management- F/T Day Shift - 17029-1A
Updated: Apr 2, 2021
Department: Case Management
Job Description: UC Title:CASE MGT HC SUPV 2Reports to:Case Mgt Health Care Mgr 1Cost Center:Case Management (428727) FLSA:ExemptJob Code:006479Shift:Day Shift Position Number:40795535Working Title:Case Manager HC Supervisor 2Bargaining Unit:No Bargaining UnitDate Created:4/01/2021Hours:40FTE:1 Position Summary: The Supervisor of Case Management is responsible for assisting with the alignment of case management competencies and metrics for assigned area. The CM supervisor will provide the day-to-day frontline supervision of assigned case managers, ensuring high-level assessment and reassessment to assure that each patient has a plan of care that is focused on high quality, individualized, safe and cost-effective transitions of care. Ensures that the documentation from each case manager in the medical record is complete reflecting the patient’s true severity of illness.
Additional responsibilities will include the daily assignment, assistance with difficult discharges, scheduling and orientation of new staff. Serves as a role model for excellent service by training and reinforcing behaviors and standards among the staff that lead to positive interactions with patients and timely resolution of patient complaints. Promotes collegiality and teamwork by serving as a liaison between assigned units and other departments or disciplines across the Medical Center with a focus on patient throughput and decreasing length of stay. Salary Range:
- Minimum 3 years of Case Management experienceAbility to manage multiple concurrent projects and maintain a work pace appropriate to the workloadDemonstrated leadership skills/experienceDemonstrated leadership, interpersonal skills, and ability to communicate with varied levels of customer audiencesFamiliarity of Joint Commission, CMS, CDPH and CCS requirementsAbility to establish and maintain effective working relationships across the Health SystemMust possess the skill, knowledge, and ability essential to the successful performance of assigned dutiesMust demonstrate customer service skills appropriate to the jobDemonstrated experience and ability to build effective working relationships and to represent the department effectively in order to accomplish goalsAbility to facilitate and lead interdisciplinary roundsAll external candidates must have a Bachelor of Science in NursingComputer literacy and proficiencyBachelors’ degree in relevant field or the equivalent combination of education and experienceCurrent California RN licenseExcellent written and verbal communication skills in EnglishMust possess complete understanding of acuity levels for specific patient population
- Registered Nurse(Required)
- CCM, ACM or Case Management credentialing Knowledge of University policies and procedures Bilingual skills Knowledge of California Children's Services benefits authorization process (CCS)