Description
Administrative Specialist II - Dean of Students

Regular Full-time, Market Range MR04
 
The Division of Student Life at the University of Tennessee, Knoxville invites applications for the position of Administrative Specialist in the Office of the Dean of Students. This is a non-exempt, 12 month, full-time, non-tenure track staff position. 

The University: The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution. Enrolling more than 30,000 students, the campus is located in the foothills of the Great Smoky Mountains and beautiful East Tennessee. As a land-grant university, it is committed to excellence in learning, scholarship, and engagement. In all its activities, the university aims to advance the frontiers of human knowledge and enrich and elevate society. The university values intellectual curiosity, pursuit of knowledge, and academic freedom and integrity.

The Division: The Division of Student Life is comprised of nearly 500 staff that serve our students through 19 departments and functions. Staff are actively engaged in the lives of our students, living and learning with them in our residence halls, student union, and other campus environments. The Division seeks candidates willing to engage, challenge, and support our students through inclusive initiatives, programs, and services. In addition, we seek colleagues that are committed to teamwork and have a palpable passion for working with and serving all students. 

The Department: The Office of the Dean of Students is committed to supporting the mission of the division and university. Our office provides opportunities for meaningful experiences for students in three areas: mattering and belonging, leadership and service, and compassionate care. The Office of the Dean of Students also includes the Jones Center for Leadership and Service, Center for Student Engagement, Multicultural Student Life, the Pride Center, Office of Sorority and Fraternity Life, the Student Government Association, and Student Media. 

The Position: This position provides executive administrative support to the Associate Vice Chancellor for Student Life and Dean of Students (AVC/DOS) supporting daily department operations through coordination and administration of activities including those pertaining to supervision of student support staff and development of internal policies and procedures.

Responsibilities: 

Administrative Support
    •    Maintains appointment calendars for the AVC/DOS and Associate Dean(s) of Students (ADOS); 
    •    Prepares and organizes meeting materials; 
    •    Plans and organizes meeting/events;
    •    Arranges AVC/DOS and ADOS travel and lodging processes;
    •    Addresses questions/concerns from students, families and guests to the office; 
    •    Composes and/or edits written correspondence and digital presentations; 
    •    Provides backup administrative support for the ADOS, coordinators, and support staff

Department Operations
    •    Hires, trains, supervises, and evaluates student assistants;
    •    Uses various platforms including Banner, CS Gold, and Maxient to create/maintain student files needed for student concerns, disciplinary,      emergency, and/or illness situations; 
    •    Verifies graduate assistant tuition fee wavers; 
    •    Verifies Student Program & Service Fees (SPSF) usage; 
    •    Coordinates NASPA Undergraduate Fellows Program internship; 
    •    Organizes/manages bias incident reports and Bias Education and Response Team (BERT) meetings and information in coordination with bias education coordinator; 
    •    Manages/oversees DOS Maxient operating functions and provide trainings to professional and support staff; 
    •    Updates/maintains office on-boarding manual and training materials; 
    •    Provides support for committees and scholarships; 
    •    Manages Student Emergency Fund applications and correspondence; 
    •    Manages Office of the Dean of Students email account;
    •    Executes other duties as assigned 

Qualifications
Required Qualifications:
This position requires an associate’s degree and two years of administrative support experience. Preferred experience includes two years of administrative support experience in a higher education setting, experience in crisis management, and experience as an executive assistant.

Knowledge, Skills, & Abilities: 
    •    Strong organizational, listening and communication skills; 
    •    Ability to prioritize and execute tasks; 
    •    Strong customer service skills; 
    •    Ability to manage details within an office setting; 
    •    Knowledge of FERPA compliance and policies; 
    •    Ability to adhere to confidentiality of records and information; 
    •    Strong technology and software management skills (i.e., Microsoft Excel, PowerPoint, SharePoint, IRIS, etc.) 

Salary: The salary for this position is commensurate with experience and other qualifications and is accompanied by a standard university benefits package.
 
Application Process: A review of all applications will begin immediately. The priority application deadline is April 9, 2021 but a review of applications will continue until the position is filled. For full consideration, applicants must electronically submit a letter of interest, resume, and the names, addresses and phone numbers of five references. All materials for the position should be submitted through the University of Tennessee Human Resources application system, which can be found at https://hr.utk.edu/staff-positions/.
 
All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.

Inquiries and charges of violation of Title VI (race, color, and national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN  37996-3560, telephone (865) 974-2498.  Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.
 

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Dean Of Students
Schedule: Full-time
Job Posting: Apr 1, 2021, 4:02:31 PM