Staff - Residence Hall Manager

Job description

Posting Number:


Job Title:

Staff - Residence Hall Manager

Pay Rate :

$36,279.00 plus housing

Job Category:




Job Description Summary:

The Department of Residence Life at Southwestern Michigan College is committed to providing residents an on-campus environment that promotes student success, engages students through intentional interactions, and challenges them to grow both academically and personally.
The Residence Hall Manager position is a full-time, 12-month, live-in position with primary responsibility for a co-ed residence hall community of 130 residents. The Residence Hall Manager reports directly to the Executive Director of Campus Life. In addition, this position may have collateral responsibility in other Student Activity departments or campus offices.

Essential Duties and Responsibilities:

Supervision, Selection, Training and
Evaluation of student staff:

• Supervise a staff of 3 Resident Assistants, 20-25 Desk Assistants, a Front Desk Coordinator, and a Student Custodian
• Plan and facilitate weekly staff meetings
• Plan and facilitate bi-weekly one-on-one meetings with Resident Assistant staff
• Facilitate and participate in Resident Assistant recruitment and selection
• Facilitate and participate in extensive Resident Assistant and Desk Assistant training
• Facilitate and participate in Hall Council and Hall Council initiatives
• Facilitate and participate in staff morale events
• Complete student evaluations once per semester


• Direct overall management and operation of a residence hall
• Participate in a weekly on-call duty rotation
• Establish office hours for availability to residents and staff
• Submit administrative reports and forms (e.g. Room condition reports, damage assessments, health and safety forms, program planning paperwork, procurement card expenditure reports)
• Manage administrative spreadsheets (Rosters, Guest Logs, etc.)
• Supervise hall opening and closing procedures at the beginning and end of each semester and during extended holiday breaks
• Maintain updated inventories of all residence hall equipment and lounge furniture
• Oversee department projects as assigned
• Conduct monthly health and safety inspections
• Assist with pest management procedures
• Provide consistent academic support to students in assigned residence hall
• Supervise a 24-hour front desk
• Attend weekly departmental staff meetings
• Attend bi-weekly one-on-one meetings with Executive Director of Campus Life

• Supervise staff in educational programming initiatives
• Track residence hall programming efforts
• Support and attend departmental events and programs
• Incorporate living/learning communities into programming efforts
• Partake in departmental training and development workshops
• Encourage maximum participation in programs by staff and residents

Student Conduct and Security:

• Educate staff and students to self-enforce policies and respect the rights of others through community standards
• Adjudicate first time offenses for minor residence hall violations
• Serve as a member of Conduct Board as needed
• Advise and support Resident Assistant staff in student conduct matters
• Consult with the Coordinator of Student Conduct and Community Standards regarding referrals and other necessary conduct actions
• Enforce College and Residence Life policies

Other Duties:

• Facilitate and participate in professional staff recruitment, selection, and training
• Maintain close contact with maintenance and custodial staff
• Coach and assist students with interpersonal conflicts
• Have knowledge of all front desk procedures
• Coordinate various summer projects
• Serve on College committees as assigned
• The duties listed in this job description are not all-inclusive, but a list of the major responsibilities. Additional duties not noted in the job description may be assigned by a supervisor.

Required Qualifications:

• Bachelor’s degree.
• Previous residential life leadership, or similar, experience.
• Strong communication, problem-solving, technical, and organizational skills.
• Conflict mediation knowledge or experience.
• Demonstrated ability to effectively multitask and prioritize responsibilities.
• Demonstrated ability to cope with stress and crisis concerns.
• Ability to develop, initiate, and participate in educational student programming.
• Ability to work as a member of a Residence Life team with students and professionals with varying levels of experience.
• Sound administrative and supervisor skills.
• Working knowledge of issues facing community college student populations.

Preferred Qualifications:

• Master’s degree

Physical Requirements:

Must be able to complete the following with or without a reasonable accommodation:

1. The physical activity of this position.

A. Kneeling. Bending legs at knee to come to a rest on knee or knees.
B. Crouching. Bending the body downward and forward by bending leg and spine.
C. Reaching. Extending hand(s) and arm(s) in any direction.
D. Standing. Particularly for sustained periods of time.
E. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
F. Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
G. Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
H. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position.
I. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
J. Grasping. Applying pressure to an object with the fingers and palm.
K. Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
L. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.
M. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
N. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

2. The physical requirements of this position.

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

3. The visual acuity requirements including color, depth perception, and field vision.

The employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

4. The conditions the employee will be subject to in this position.

A. The employee is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
B. The employee is subject to both environmental conditions. Activities occur inside and outside.

Close Date:



Accept References:


Minimum Requests:


Maximum Requests:





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Job No:
Posted: 4/2/2021
Application Due: 5/15/2021
Work Type: Full Time