Office Support Specialist

Job description

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Job No: 511006
Work Type: On Campus
Location: Normal, Illinois

Title: Office Support Specialist

Department: University Housing Services

General Summary

This position will support and assist with the daily management and operation of Tri-Towers, Cardinal Court, Fell and School properties, and Night Operations through performing a variety of administrative and clerical functions, accurate record-keeping and supervision of student employees.

Required Qualifications

1. High school graduation or equivalent.

2. One (1) year (12 months) of work experience comparable to the second level of this series.

3. Any one or any combination of the following, totaling two (2) years (24 months) of experience in the categories below:

A. work experience performing office/clerical activities, including use of computer systems
B. college or university course work in any curriculum
-twelve (12) semester hours = six (6) months
-twenty-four (24) semester hours = twelve (12) months
-thirty-six (36) semester hours = eighteen (18) months
-forty-eight (48) semester hours = twenty-four (24) months

Desired Qualifications

1. Ability to continually upgrade knowledge of the department/university structure and area resources/processes to be used (i.e. staff, facilities, other offices on campus, etc.). ability to apply the knowledge to instruct students in the next best step for their need or area of concern.

2. Must be knowledgeable about area in which you work since the Area Coordinator, Residence Hall Coordinators, Service Area Coordinators and Graduate Assistants may change every year.

3. With the wide variety of responsibilities, the incumbent must be flexible and organized. Able to coordinate multiple staffs with overlapping demands.

4 Must have strong communication skills, as she/he must be able to work well with other employees (both in University Housing Services and campus-wide) as well as the general public (students/parents/guests).

Work Hours

Monday through Friday 8:00am - 4:30pm.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

April 2021

Salary Rate / Pay Rate

$15.46 – $16.11 per hour

Required Applicant Documents

Resume
Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts (may be unofficial) - See Special Instructions to Applicants section for additional options
Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

Other documentation such as college transcripts (may be unofficial) may be faxed, mailed, delivered to Human Resources, or uploaded under optional documents prior to the posting close date. DD214 paperwork may be faxed, mailed, delivered to Human Resources, or brought to the Civil Service exam in order to receive the maximum eligible points:

Fax: 309.438.0011, Attn: Breanna Crippen
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

A Civil Service examination will be required. You will be notified by e-mail if you meet the qualifications for the examination. Please closely monitor your email for correspondence regarding your application status.

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
[email protected]

Important Information for Applicants

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 03/31/2021 09:00 AM CST
Application Closes: 04/26/2021 11:55 PM CST


 

 

 

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Job No:
Posted: 4/2/2021
Application Due: 4/26/2021
Work Type: Full Time
Salary: