Student Academic Adviser (College of Business)

Job description

Position Title:

Program Adviser

Position Number:


Working Position Title:

Student Academic Adviser (College of Business)

Posting Type:

Civil Service







Primary Function:

Advising at Northern Illinois University is critical to retention and student success. Understanding that students’ needs are different depending upon where they are in their development is at the core of advising at within the College of Business. We practice both developmental advising and high-touch intervention recognizing the importance of (1) the interaction between students and the campus environment; (2) the value of supporting the “whole” student; (3) the consideration of student’s developmental level; and (4) the need to be intentional and responsive to concerns, potential risks, barriers or challenges.

Duties and Responsibilities (generally):

Advisors at NIU are deliberative and proactive, and are expected to work in collaboration with support units across campus guided by the goal of student success. Advisors are expected to understand and fully utilize technology to support positive student outcomes including utilizing Navigate for scheduling, note-taking, referral and data analysis. All advisors at NIU are expected to be highly aware of the status of the students in their caseload including retention, persistence and graduation outcomes, academic outcomes and progress toward completion and achievement of customized pathways to completion.

All College of Business academic advisors interact with students, faculty, and staff in their role as academic and career advisor to undergraduate and/or graduate students. The advisors positioned in the academic department may also have department-specific responsibilities, as determined by the Department Chair and/or the Director of Undergraduate Advising.

In general, primary responsibilities include:

Student Advising
The academic advisor will interact with each assigned advisee in the College of Business on an individual basis at least one time per semester monitoring academic success and timely progression to degree completion. The academic advisor will assist students in meeting program and university requirements, developing career goals, and implementing plan to work towards those goals. The advisor must execute department and university procedures and policies thoughtfully through a developmental advising model.

This position requires interaction with faculty and other academic and administrative offices in coordinating special events both on and off campus to maintain and enhance student support services.

Career Advising
The advisor guides students in their development of career goals and their achievement in individual and course settings.

The advisor interacts with current and prospective students and their support team to promote the department and its programs through individual student meetings, orientation sessions, Admission’s recruitment events, exploring major’s events, and other meetings as requested.
•Communicate effectively to admitted and prospective students through University CRM, webinars, college admission letters, calling campaigns, etc.

The advisor fosters relationships with community colleges faculty and staff and assists with providing academic and career counseling at our regional campuses and community college campuses.
Participate in developing, coordinating, delivering, and evaluating undergraduate/graduate recruitment activities for the College of Business.

Administrative Responsibilities
The administrative responsibilities of the position include but are not limited to:
•Maintaining individual student records and documentation, including the use of Navigate, MyNIU, and Onbase;
•Completing and processing necessary academic forms/paperwork appropriately;
•Maintaining appropriate databases related to student enrollment and progress;
•Managing enrollments and student requests during the registration period.
•Participate as assigned in annual update of office advising and recruitment collateral.
oFor example, Majors Flyer, Advising Documentation Forms, office website, 4 year degree paths, etc.
•Develop new publications as needed.
•Support implementation and execution of programs, for example orientation and commencement.
•Interpret policy and regularly exercise discretion and independent judgment involving complex tasks.
•Serve as a resource for faculty and staff in the College of Business regarding university and college policies and procedures.
•Represent advising on various university and College of Business committees.
•Serve as a resource for college and departmental curriculum committees for curricular planning and assessment.

Other duties as assigned
The advisor will work collaboratively with the academic departments and the COB Office of Undergraduate Advising and Student Resources to facilitate effective advising and guidance for students.

Department-Specific Responsibilities: May include, but are not limited to:

Career Course Instruction
The academic advisor teaches the career planning course as assigned. The advisor is the instructor of record, and therefore responsible for all aspects of the course, including sharing curriculum with appropriate faculty and/or committees and incorporating their feedback about the content and delivery of the course.

The responsibilities of this position also require the academic advisor to stay up-to-date on career opportunities for new graduates and to interact with students and firm representatives about potential job and internship opportunities.

The academic advisor also facilitates student placement in internships and oversees for-credit internships as assigned. The advisor serves as the instructor for the internship courses and is responsible for course deliverables and grading.

Advising of Student Organizations
The advisor serves as advisor for student organizations as assigned. In this capacity, the advisor assists student leaders in developing and executing plans and attends all meetings.

Alumni Engagement
The academic advisor interacts with alumni in order to facilitate continued interaction between the department and its alumni as well as learn and communicate about potential job and internship opportunities for students.

Corporate Relations
The advisor interacts with company representatives seeking to employ our students. These interactions include meetings to understand company requirements and to communicate the curriculum and student abilities.

Other duties as assigned
The advisor has the following responsibilities: 1) Serve as ex-officio member of the department curriculum committee and provide and collect information as needed by the committee; 2) serve on the scholarship selection committee; 3) assist the chair in the preparation of program reviews, assessment reports, and other reports.

Minimum Required Qualifications for this position:

•Bachelor’s degree with 4 years of academic advising related experience in higher education or related experience to the hiring unit
Master’s degree with 3 years of professional experience in higher education, leadership, student personnel, academic advising or related experience to the hiring unit

Education and Experience Preferred:

•Master’s degree in college student personnel, higher education, academic or career counseling or relevant field plus three year of prior academic advising-related experience OR Bachelor’s degree with a minimum of four years of academic advising-related experience.
•Experience using a student information system such as Peoplesoft.
•Experience using advising platforms and/or early alert systems such as Navigate.
•Excellent organizational, administrative, written and interpersonal communication skills, and applied computer skills.
•Professional demeanor, strong ethical behavior, and decision-making abilities.
•Experience as a team player.
•Ability to perform multiple tasks efficiently and effectively and ability to be flexible.
•Knowledge/understanding of diversity issues and trends in higher education.
•Experience with Microsoft Suite including Publisher, social media advertising platforms, website management, lead generation and management, OnBase, the admissions process, event planning, assessment, video-conferencing software.
•Familiarity with technologies and data related to recruitment, market research and admissions management is highly preferred.

List the knowledge, skills, and abilities critical to the performance of this position.:

1.Knowledge of and use of Navigate for scheduling, note-taking, referrals and data analysis.
2.Completion of baseline NIU advisor training and commitment to continued professional development and training.
3.Management of student caseload including regular reporting and monitoring of retention, persistence and graduation outcomes, academic outcomes and progress toward complete and achievement of customized pathway to completion.
4.Awareness and use of developmental advising and high-touch interventions.
5.Development and maintenance of customized pathways to graduation for all assigned advisees.
6.Collaboration on the execution of re-enrollment efforts.
7.Ability to communicate information and ideas in writing so others will understand.
8.Ability to establish effective working relationships with students, faculty, and staff.
9.Following a training program, must have thorough knowledge of the College of Business undergraduate program, NIU Undergraduate Catalog, and various University policies and procedures.
10.Some travel expected.
11.Ability to interpret policy and regularly exercise discretion and independent judgment involving complex tasks
12.Ability to read, understand, interpret and act upon higher education curriculum outlined in a college, university or community college catalog.
13.Ability to be a proactive, independent worker, who is empathetic, flexible, adaptive, detail-oriented, creative, outgoing, and a team player.

Working Hours:

M-F 8-4:30, nights and weekends as needed

Minimum Pay Rate (Hourly or Monthly):

$3,750.00/month ($45,000.00/year)

Hiring Rate Information:

Actual hiring rate is commensurate with experience, education, and internal equity; position includes a robust benefits package to eligible applicants.

Posting Date:


Closing Date:


Special Instructions to Applicants:

  • Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
  • If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
  • After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position.
  • Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected]. Please add these emails to your address book to ensure timely delivery of any future communication.
  • We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address, and phone numbers. The information you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
  • The Civil Service examination for this classification is a Credentials Assessment, and is based on your application materials as submitted for this posting. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register. After the application deadline, the names within the top three scores will be referred to the hiring department for interview.
  • Once this position has been filled, all names will be removed from the employment register in accordance with State Universities Civil Service System rule 250.60(h)(10).
  • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
  • Click on Program Student Advisor for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Link to Department Homepage:

EEO Statement:

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
[email protected]

Is Background Check Required:


Visa Policy:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation:

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action, Equal Opportunity and Education (AAEOE) at [email protected].

Clery Act Information:

NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

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Job No:
Posted: 4/2/2021
Application Due: 4/14/2021
Work Type: Full Time