Associate Director of Residential Life and Housing

Job description

Date: March 5, 2021

Title: Associate Director of Residential Life and Housing                       

Description: The Associate Director of Residential Life and Housing is a live-off residential life professional, which reports to the Director of Residential Life and Housing, working directly on housing occupancy management, including move in, move out, room changes, housing selection, and specialty housing processes.


    Assists in the processing of room change, early arrival and break housing requests and processes students on the housing waitlist in a timely manner.Administers housing selection process for returning students in spring semesterOversees first year housing assignments in collaboration with Residential Life and Housing staffOversees specialty housing processes including theme housing, living learning communities and Greek housing exemptionsPossesses a working knowledge of the StarRez software system.Collaborates with the Director of Residential Life and Housing to coordinate residence hall openings/closings.Develops and implements marketing campaigns to support housing occupancy goals. Presents information on meal plans and housing operations to various constituents across campus including the SVP for Enrollment & Student Success, the Board of Trustees, and Finance.Provides support during crisis situations; meeting with students as needed and providing referrals to Hartwick College resources. Manages phone calls that come to the Office of Residential Life including family and student concerns.Manages marketing and distribution of fundraising efforts: OCM and Microfridge.Oversees key management for the office including ordering core changes for lost keys, summer rekey processes, key code updates, and room change key exchangesServes as a hearing officer for low level violations of the Code of Conduct.Supports efforts of office Residential Curriculum and participates by creating lesson plans that meet learning outcomes.Participate in significant campus activities including Welcome Weekend, True Blue Weekend, and Commencement Weekend.Expected to comply with all applicable College, Federal, State, local and associational regulations.  As a representative of the College, employee is expected to comport oneself in a professional manner at all times, both on and off campus. Other duties as assigned.

Qualifications: Minimum requirements for this position are a Master’s degree from an accredited college or university in student personnel, higher education administration, or counseling, with at least 3-5 years’ working experience in residential life or student affairs.

  • Appreciation for all forms of diversity and a willingness to work with students and staff to create an environment that fosters respect, appreciation and values the contributions of all members of the community.
  • Proven ability to successfully collaborate with other university offices in order to meet the needs of residential students.
  • Strong communication skills and ability to motivate students. 
  • Ability to work a flexible schedule that includes evening, weekend and “on call” assignments.
  • Strong familiarity with computer applications such as Microsoft Office required. 
  • Experience working with database management software like StarRez is preferred.
An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce.

Located in the scenic Susquehanna River valley in Oneonta, NY, near the northern foothills of the Catskill Mountains, the College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.”

Hartwick offers health benefits to domestic partners of employees, and prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression. Hartwick is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply. 

Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. 

All applicants are asked to submit the following materials with their online applications:

    A cover letter;A resume; A Diversity Statement that addresses how your past and/or potential contributions to diversity will support Hartwick College’s Diversity Statement (; andThe names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).
Review of applications will continue until the position is filled.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/2/2021
Application Due: 6/3/2021
Work Type: Full Time