Assistant Director, Residential Education (Residence Life Manager II)

Tucson, AZ
Apr 02, 2021
Administrative Jobs
Student Affairs, Residence Life
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



Residential Education

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The Assistant Director of Residential Education, reporting to the Director of Residential Education, is a twelve-month fiscal year-round, live-out, University staff position. This person will participate as a member of the Residential Education Management and Leadership Teams; provide leadership and oversight for an on-campus residential district; participate in long-range and strategic departmental planning; provide crisis management and assistance as required. This position may require driving University vehicles and/or golf carts.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

Housing & Residential Life (Housing), a self-funded auxiliary housed within Campus Life at the University of Arizona, operates 23 dorms and 1 graduate apartment complex that house over 7,800 students annually on the University of Arizona Main Campus. More than 80% of on-campus residents are first-year students. Our dorms range in style from historic to modern and range in size from 60 to 1000 residents. While the University does not require students to live on campus, more than 70% of all incoming first-year students choose to live in UA housing to help their transition to university life.

Housing & Residential Life plays a critical role in achieving institutional and divisional goals. We are proud of the supportive environment we provide our students, our vibrant academic partnerships and our high-quality facilities.
Our Mission: Helping Students Build a Foundation for Success

Our Core Values:

•Excellence -Excellence is performing at an extraordinary level and exceeding expectations
•Respect - Respect is treating others courteously and professionally in all situations; valuing and honoring diversity in others; being honest, direct, and courteous in all communications and loyal to all, including those not present
•Integrity - Integrity is doing the right thing, being honest with oneself and others, being authentic, and being transparent in intent
•Caring - Caring is being welcoming, kind, compassionate, and willing to help others; showing concern for a person’s needs; listening more and talking less

Skills, Knowledge and Abilities:

•Demonstrated ability in organizing and facilitating student personnel programs, staff supervision and operational responsibilities in residence halls
•Knowledge and understanding of diversity and an ability to work with a wide variety of people while recognizing the needs of students with an underrepresented or oppressed identity
•Basic knowledge and understanding of assessment and evaluation in student affairs
•Knowledge of personnel management, including the selection, training, supervision and evaluation of professional, Graduate and paraprofessional staff
•Skills necessary to respond to internal and external customer needs in a timely, accurate and professional manner
•Ability to make effective decisions both collaboratively and independently
•Ability to address student concerns by working with campus partners
•Ability to conduct assessment and evaluation of housing services and programs, interpret and report data, compare data to bench marking results and stay current in trends of research in the field
•Excellent communication skills, including interpersonal communication, writing, public speaking and presenting, teaching and instruction
•Ability to promptly gather information and utilize department, campus and community resources as necessary
•Knowledge of facilities management, including the day-to-day custodial and maintenance operations in dorms
•Knowledge of student affairs field
•Knowledge and understanding of theme communities, student development theory and their applications in the residence halls
•Ability to formulate and interpret policy, participate in long and short-range capital and strategic planning processes
•Knowledge and understanding of leadership styles and their applications in an organization
•Knowledge of basic budget development and implementation
•Ability to set goals and strive for continuous improvement
•Ability to participate as a team player
•Computer skills (Microsoft window applications, Word, Excel, Outlook, PowerPoint)
•Effective communication including: facilitating meetings (group and 1:1), presenting, writing and reading forms, books and internet based communication, and analyzing human behavior
•Ability to interpret and analyze information, policy, and decisions


Supervise, train and evaluate 4-6 Community Directors and up to 1-3 Coordinators, directly or indirectly supervise from one to four Graduate Community Directors
Manage day-to-day functions and long-range planning for a residential area of approximately 1,500-2,500 residents
Develop programming philosophy and vision for the assigned residential district and work with professional staff to implement that programming philosophy within residence halls
Support Community Directors in the growth and development of theme communities in addition to Faculty Fellow partnerships
Meet with supervisor, entire Residential Education team, Residential Education Management Team and Residential Education Leadership Team on a regular basis
Collaborate with various Housing units (e.g., Human Resources, Student Behavior Education, Housing Assignment Services, Desk Operations) in order to support Community Directors in the efficient completion of their duties
Coordinate with Department staff in areas such as Equity and Student Engagement, Leadership, Sustainability, and Academic Promotions to develop new initiatives, analyze current practices, and ensure effective collaboration
Oversee committees and projects such as Community Director Recruitment, Graduate Community Director Recruitment, hall closings, non-academic year housing, staff training, and Resident Assistant Selection on a rotational basis
Work effectively with parents and students to resolve conflicts and issues that arise
Provide crisis management when necessary, collaborating with the Dean of Students Office, University of Arizona Police Department (UAPD), and other University/Community partners
Serve on campus-wide “Manager on-Duty” rotation acting as a resource to Community Director staff
Manage a $100,000+ budget within residential district
Cultivate and nurture partnerships with divisional and campus partners
Stay current on issues, trends and research in the field of student development

Apply assessment skills, including interpreting research and statistical analysis of various data
Provide training and professional development opportunities for residential education staff, RAs, and Community Directors on an annual and ongoing basis
Serve on departmental committees and represent Housing on University Committees as assigned
Assist with various activities during the August move-in process
Perform related duties as assigned or required to meet Housing and University goals and objectives

Minimum Qualifications:

Master’s degree in Higher Education Administration, Student Personnel Administration, Counseling, or a related field.

Three years of full-time, professional experience in housing and residential life to include two years of supervisory/management experience (two years of graduate experience in housing and residential life can be counted as one year full time experience).

A personal cell phone is required for remote connectivity.

Valid Driver's License and ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications:

• Five or more years of full-time, professional experience in housing and residential life
• Graduate or full-time staff supervision



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Student Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

Residence Life

Job Function:

Student Services

Type of criminal background check required::

Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

[email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.