Research Solutions Consultant

Job description

Posting Number:


Internal Recruitment :


Working Title:

Research Solutions Consultant

Anticipated Hiring Range:

Competitive salary in recognition of applicable education and experience

Work Schedule:

Monday-Friday, exempt position

Job Location:

Raleigh, NC

Department :

NC State Libraries

About the Department:

NC State University invites applications and nominations for the position of Research Solutions Consultant. This position is part of a new university initiative led by the NC State University Libraries, the Office of Information Technology (OIT), and the Office of Research and Innovation (ORI) to develop a robust Research Computing & Data Facilitation Service (RCDFS) serving NC State’s research enterprise. The technological infrastructure needed to conduct successful, efficient, secure, and productive research is becoming increasingly complex. The Research Solutions Consultant will strive to reduce the burden placed on researchers and departmental support staff by serving as a resource to analyze requirements, make recommendations for appropriate technologies, and propose design solutions that meet individual project needs.

In close consultation with service providers, the Research Solutions Consultant will aim to provide cost-effective solutions leveraging existing university infrastructure and services, as well as services and technologies not currently offered by a university service provider, such as external cloud computing platforms.

Two Research Solutions Consultants will be hired from this search. One will be placed in the Shared Services Unit within the Office of Information Technology, and another will be placed in the Digital Library Initiatives Department within the NC State University Libraries. Both will work collaboratively with staff across the university to form the core of the Research Computing & Data Facilitation Service.

Essential Job Duties:

Integrates technical capabilities and solutions across a broad spectrum of information technology disciplines in order to address the needs of an assigned client base: collaborates with engineers or developers to identify system data, hardware, or software components; develops system engineering, software engineering, system integration, or distributed system architectures; ensures compatibility of system components; performs security analyses; develops project plans, schedules, or budgets. Note: This classification is not intended for individuals whose majority of work effort can be captured by one of the other more specialized EHRA IT professional classifications, nor is it intended for individuals whose role is primarily to provide routine technical or help desk support or manage information technology projects.

Minimum Education and Experience:

Bachelor’s degree with at least three years’ of relevant experience; or an equivalent combination of education, training and relevant experience.

Other Required Qualifications:

  • Broad knowledge of and experience with the deployment and management of cyberinfrastructure systems (e.g., cloud computing, storage, cluster computing, network, database, virtualized systems)
  • Excellent written, oral, and interpersonal communication skills, including demonstrated ability to interact credibly with researchers, IT staff, IT leadership, and university administrators
  • Demonstrated knowledge of the research process, proposal lifecycle, data lifecycle, and data workflows
  • Demonstrated awareness of security protocols and regulations affecting research data
  • Commitment to fostering an environment of equity, diversity, and inclusion

Preferred Qualifications:

The following qualifications are preferred, but not required:

  • Advanced degree strongly preferred.
  • Minimum of 4 years’ experience working in IT, to include 2 years of experience supporting research computing
  • Proven ability to understand practices in various research communities
  • Demonstrated team performance skills and a service-mindset approach
  • Demonstrated ability to implement robust and secure IT solutions within a fast-paced research environment
  • Evidence of ability for ongoing professional development and contribution.

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Anticipated Close Date:

Open Until Filled (advertisement must be open until 3/10/2021)

Special Instructions to Applicants:

In addition to your application please submit a resume, cover letter, and the contact information for four (4) professional references.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

517001 - Advanced Computing


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




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Job No:
Posted: 4/2/2021
Application Due: 7/1/2021
Work Type: Full Time