Office Manager (Journey)
998441Position Classification Title:
Adminstrative Support SpecFunctional Title:
Office Manager (Journey)Position Type:
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.Primary Purpose of the Organizational Unit:
Informatics and Analytics is an interdisciplinary academic program housed in the Graduate School. It is UNCG’s answer to a growing need for professional data skills in the industry. Its mission is to train new generations of data professionals by providing high-quality education in current tools and techniques of data science. It is the home for the MS in Informatics and Analytics program, which draws on expertise from different scientific fields and colleges. As a result, Informatics and Analytics interacts with different units around campus and with industrial partners. Faculty in Informatics and Analytics contribute to data-centered teaching, training, and research.Position Summary:
The primary purpose of the Office Manager position is to provide personnel, budget, and administrative support to the Informatics and Analytics department. This includes purchasing, budget management, faculty support, personnel issues, coordination of visitors, speakers, etc., marketing and advertising including social media, new student inquiries, current student customer service, and preparation of the annual newsletter.Minimum Qualifications:
HIGH SCHOOL DIPLOMA OR EQUIVALENCY AND ONE YEAR OF RELATED OFFICE EXPERIENCE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE.Preferred Qualifications:
-Experience in higher education.
-Experience with Banner Student, HR, and Finance.
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Special Instructions to Applicants:
Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:
- Cover Letter
- List of References
Applicants are required to upload a list of references of at least three (3) professional references that includes:
- Company Name
- Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.Recruitment Range:
Graduate School - 11401Work Hours of Position:
8 AM - 5 PM, M-F, some evenings and weekends may be requiredNumber of Months per Year:
Secretarial and ClericalCareer Banded Title:
Adminstrative Support SpecOpen Date:
Non-ExemptSalary Grade Equivalency:
Budget and Financial SupportEssential Tasks:
-Make purchases/reimbursements for the department using the PCard, eMarketplace, Banfins, etc.
-Manage main budgets and grant budgets for the department.
Personnel ManagementEssential Tasks:
-Handle any hiring of faculty, staff, temps, and students for the department.
-Handle any personnel issues.
-Handle any questions regarding timesheets, etc.
-Main point of contact for the department regarding personnel.
Program SupportEssential Tasks:
-Provide support to Director of the program (including travel, calendars, etc).
-Provide support to Coordinator and other faculty and staff as needed.
-Arrangements for, communication with, and reimbursement of visitors, including for the Informatics and Data Analytics Forum speaker series and for the Advisory board.
-Answer emails and other inquires from new student applicants.
-Assist current students with program inquiries.
-Monitor student’s progress and send reminders about program, Graduate School, and University deadlines.
-Advertising and marketing support.
-Posting on social media regarding the program.
Knowledge - ProgramCompetency Description:
Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation. May be the content/process resource.Competency Level:
Information/Records AdministrationCompetency Description:
Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.Competency Level:
Office TechnologyCompetency Description:
Selects, understands, and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.Competency Level:
Problem SolvingCompetency Description:
Identifies and recognizes problems that have established precedents and limited impact. Recognizes, defines, and resolves non-standard problems using operating procedures, research, practices, and established precedents.Competency Level:
Communication - VerbalCompetency Description:
Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies, and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations.Competency Level:
Communication - WrittenCompetency Description:
Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports, or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.Competency Level:
Acquire and apply knowledge of policies, procedures, and campus resources in order to complete budget forms. Monitors and reconciles departmental or program budget and tracks travel and office expenditures.Competency Level:
Hand Movement-Repetitive Motions - c, Reading - c, Writing - c, Vision-Visual inspection - f, Hearing - c, Talking - f, Standing - f, Walking - fWork Environment:
Inside - c