Department Support Specialist, Human Physiology and Nutrition

Colorado Springs, CO
Apr 02, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
The Helen and Arthur E. Johnson Beth-El College of Nursing and Health Sciences invites applications for a a professional that is responsible for a wide range of areas in the Department of Human Physiology and Nutrition including academic, administrative, and student services functions. Work involves exercising discretion, analytical skill and personal accountability to the department chair, undergraduate and graduate program coordinators, and a large full-time and part-time faculty. This professional makes decisions in organizing and establishing work processes to ensure delivery of the program's educational, research and service activities, independently resolving problems as they arise, exercising a high level of judgement, independent thought and decision-making.


Who We Are:

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 10,500 undergraduate and 1,900 graduate students.


Colorado Springs (pop. 400K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News & World Report as one of the top Best Places to Live in the U.S.


Job Duties:

  • Serves as primary point of contact for faculty, staff, prospective students, students, outside agencies, and others regarding inquiries about the department.
  • Initiates and maintains communication with students, faculty, staff and other stakeholders regarding departmental updates.
  • Coordinates updates and edits program website.
  • Responds to student and faculty inquiries, providing guidance, directions and recommendations.
  • Confers with department chair and coordinators to plan and coordinate departmental events, student progression and graduation.
  • Manages the scheduling and coordinates the logistics of building classrooms and meeting spaces for the department, clubs, and unaffiliated groups.
  • Manages key and key card access to departmental buildings, rooms and spaces.
  • Monitors and coordinates course enrollment with faculty.
  • Prepares reports and surveys regarding enrollment and statistical data (i.e. annual accreditation reports, state board reports).
  • Coordinates meeting schedules for the department, organizes agendas, and transcribes meeting minutes.
  • Maintains student handbooks, policies and student and faculty files.
  • Monitors lecturer/faculty/staff applications and confers with the department chair and respective coordinators on the hiring process.
  • Coordinates with the college and campus HR on hiring of faculty, staff, lecturers, and hourly employees.
  • Coordinates and manages travel arrangements for faculty, candidates and guests.
  • Supervises student workers who assist with functions within the department.
  • Prepares and analyzes course and projected course reports, class lists, student evaluations and alumni data.
  • Provides support and communication with the student organizations and faculty advisors.
  • Creates and maintains spreadsheets to monitor budgets and student enrollment.
  • Works with personnel from other departments on campus to coordinate departmental activities, events, class scheduling and work orders.
  • Manages and maintains program equipment, such as, but not limited to, copy machines, Scantrons and phones.
  • Manages program shipping and receiving.
  • Serves as a purchasing representative for the department.
  • Other duties as assigned.

    Job Competencies:

  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the university.
  • Outstanding customer service skills.
  • Demonstrated commitment and leadership ability to advance diversity and inclusion.
  • Positive attitude and a willingness to help and be a team player.
  • Demonstrated ability to exercise independent judgment; identify and resolve problems.
  • Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
  • Ability to work independently, multi-task and prioritize.
  • Excellent organization and time management skill.
  • Skilled in document management (creation, organization, maintenance and dissemination).
  • Acute attention to detail and follow-up required, along with the ability to move from one task/duty to another without errors despite frequent interruptions.
  • Ability to provide administrative support for multiple individuals. 
  • Ability to be flexible and adjust quickly to shifting demands.
  • Ability to meet deadlines and complete tasks in a timely manner.
  • Exercise judgment and independent initiative; handle time sensitive matters that require concise problem solving and confidentiality.
  • Ability to adapt to changing software systems, embrace new technology and able to quickly learn new software applications and productivity tools.
  • Demonstrated ability to exercise strict confidentiality.
  • Demonstrate effective leadership in supervising student workers.

    This position has been determined to be exempt from (not eligible for) the overtime provisions of the Fair Labor Standards Act (FLSA).



    What We Offer:


    Salary Range: Generally starting at: $35,979 - $44,974


    The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.


    The University of Colorado offers excellent benefits, including medical, dental, retirement, paid vacation and time off, and a tuition benefit. Information on university benefits programs, including eligibility, is located at Total compensation goes beyond the value on the paycheck.  Please consider reviewing the Total Compensation page at Total Compensation Calculators | University of Colorado .


    Tentative Search Timeline: 


    The potential dates for interviews with the search committee will be the week of April 19, 2021.The potential dates for interviews with the supervisor and appointing authority will be the weeks of April 26 - May 7, 2021.The potential employee start date is June 1, 2021.  

    The University of Colorado Colorado Springs is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


    UCCS is an equal opportunity and affirmative action employer. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University of Colorado will consider all qualified applicants without regard to race, color, creed, religion, sex, national origin, age, disability, age, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation or political philosophy in its programs or activities, including employment, admissions, and educational programs, or any other characteristic protected by law.


    To perform this job successfully, an individual must be able to perform each of the established essential functions and meet the physical and environment demands described satisfactorily. The requirements listed are representative of the knowledge, skill, ability, physical and environmental conditions required of the employee on the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, physical and environmental demands.


    Applicants with disabilities: If you have a mental or physical impairment, which limits one of your major life activities (e.g. walking, hearing, seeing, speaking, breathing, or learning) and require special accommodations for testing or interviewing, it is your responsibility to notify the office scheduling the interview or test at least 3 working days before the interview or test date. If you need special accommodations at the work site, you must notify the appointing authority or Human Resources.


    The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

    Minimum Requirements:

  • A bachelor's degree in education, business administration, management, communications or related field from an accredited institution; or a combination of 4 years of education and/or related  experience with program coordination, business operations, or administrative support.
  • 2 years of experience with program coordination, business operations, or administrative support.

    Preferred Requirements:

  • 1 year of experience with maintaining compliance with complex rules, contracts, regulations and/or accreditation standards.
  • 1 year of experience with creation of complex schedules and reports.
  • 1 year of experience working in a higher education academic setting.

    Physical Requirements:

    While performing the duties of this job, the employee is frequently required to move. Employee is occasionally required to have long periods of sitting, moderate bending, moderate energy requirements and fine motor skills. The employee must occasionally lift and/or move up to 20 pounds.

    Job Category: Academic Services
    Primary Location: Colorado Springs
    Schedule: Full-time
    Posting Date: Mar 31, 2021
    Unposting Date: Ongoing

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