Information Technology Business Analyst
Information Technology Business Analyst Job Number Full/Part Time Schedule Salary 22532512 Full Time 8AM - 5PM $61,600 - $91,400 Position Information The Information Technology Business Analyst will report to the Senior Program Manager, Infrastructure and Applications within the Portfolio Management Office of ITS and is responsible for analysis and definition of IT work requests. The Information Technology Business Analyst is responsible for bridging the gap between IT and business units. This team member must demonstrate good judgment in selecting tools, methods, and techniques working with the business and IT to identify solutions. Working with the business, they will apply business analysis techniques to define the business problem, gather business requirements, formulate appropriate process and IT solutions, and deliver recommendations for improvements. They will work with business partners to confirm scope and understanding of work priorities. The Information Technology Business Analyst will help formulate work plans and coordinate efforts on small to medium size projects. This team member will develop and foster positive working relationships between ITS and business units. This position will be 100% remote with the possibility of coming on campus to work closely with ITS customers. Please note the maximum annual salary budgeted for this position is $78,360. Education Education Requirements Degree Requirement Bachelor's degree in related area and/or equivalent experience/training. Required
Certifications Certification Requirement Payment Card Industry Professional (PCIP) Certification Preferred Project Management Institute Professional in Business Analysis (PMI-PBA) OR Similar Preferred
Experience Experience Requirement 4 - 7 years of related experience. Required
Special Conditions Special Condition Requirement Must pass a background check. Required Occasional travel for university related business meetings, conferences and/or professional development. Required Travel Outside of Normal Business Hours Required
Minimum Requirements Thorough knowledge of business and process analysis functions.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds.
Demonstrated testing and test planning skills.
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
Broad knowledge relating to software design.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
Effective problem-solving skills and demonstrated ability to put forth persuasive arguments.
Broad IT domain experience in three or more of the following IT areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance & Support.
Knowledge of technology-related initiatives and an understanding of the impacts of the initiatives.
Thorough knowledge of related areas of IT.
Thorough knowledge of business processes and procedures.
Preferred Qualifications Knowledge of service operations within a higher education environment.
Additional Information In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview Job Description Details View complete Job Description for this position