Patient Access Manager/UKHC

Job description

Job Title:

Patient Access Manager/UKHC

Requisition Number:


Working Title:

Centralized Authorization Manager

Department Name:

H4027: REV Cycle MGT-PFE

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

2 yrs

Required License/Registration/Certification:


Physical Requirements:

The physical requirements of this position include: occasionally standing or walking with objects up to 10lbs-25lbs; regularly sitting at a computer workstations for extended periods of time with repetitive motions (such as typing); and occasional (<10 of the time) job-related travel.


Primarily days, 8:00 am – 5:00 pm, but will also include evenings, nights, and weekends per departmental needs.

Job Summary:

The Patient Access Manager for insurance verification & pre-authorizations will be responsible for directing the daily operations for the authorization staff by providing workflow management, assessing organizational Structure, process and tools, and work productivity and standards. This position will establish goals and objectives for the authorization staff; serve as the primary communication liaison for clinical department leadership; and promote Patient Access initiatives. The Patient Access Manager will also manage staffing needs by interviewing and selecting best-fit candidates; completing time-keeping functions; leading through appropriate training, coaching, and corrective action; and serving as the next level of escalation for authorization team supervisors and other departmental contacts.

Skills / Knowledge / Abilities:

The ideal candidate will possess experience with pre-registration, pre-authorization activities and insurance verification programs; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized; have exceptional communication skills (written & verbal); enjoy working independently as well as closely with their co-workers in a supportive team environment; outstanding computer skills (to include Microsoft Office); above average customer service skills; strong ability to engage and motivate others; active listening skills; and a thorough understanding of resource and employee management.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Bachelor’s degree and 5-6 years of healthcare experience, preferred. Experience with pre-registration activities & insurance verification programs highly preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/1/2021
Application Due: 6/30/2021
Work Type: Full Time