Student Information Technology Services (SITS) - Summer 2021

Job description

Job Title: Student Information Technology Services (SITS) - Summer 2021
Location: UWG Recruiting Location
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 225436
About Us

Just west of Atlanta, the University of West Georgia is a second home for more than 1,800 faculty and staff members dedicated to transforming lives and changing perspectives. With over 13,700 undergraduate and graduate students and nearly 90 programs of study, we’re a university of anything’s possible. We embrace diversity. We value community. We drive growth. We engage – as students, faculty and staff – and work collectively to be the best comprehensive university in America, sought after as the best place to work, learn and succeed.

UWG is a qualifying employer under the Department of Education Public Service Loan Forgiveness program (PSLF). This program provides student loan repayment and forgiveness for qualifying loans for eligible full-time employees. See for more information.

Join our pack and get a front seat to history in the making. Special things happen when you Go West. Come see for yourself.
For more information about UWG, visit

Job Summary

Must possess the ability to work on your own initiative as well as being a team member.

Can document the software and hardware problems associated with 12,000+ students’ personal computers and other peripherals.

Assist on installation of new and/or existing applications and document software issues that occur.

Inform users about status of their tickets

Responsibilities Percentage Of Total Time2Responsibility / Duty

Training and Professional Development

Percentage Of Total Time95Responsibility / Duty

Administrative duties such as documenting service tickets and corresponding with users

Assisting with troubleshooting hardware equipment for devices brought in by students, faculty and staff and recommending parts to fix issues.

Percentage Of Total Time3Responsibility / Duty

Other duties assigned

Required Qualifications

Must have been a University of West Georgia student for the previous spring semester or will be an incoming student for the upcoming fall semester and maintain at least a 2.0 cumulative grade-point average unless otherwise noted/indicated by the hiring department.

Preferred Qualifications

GPA above 2.5

Proposed Salary $7.25 - $8.50Optional Documents to Attach
  1. Cover Letter
  2. Letter of Reference 1
  3. Letter of Reference 2
Special Applicant Instructions

Must be able to lift 30 lbs.




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Job No:
Posted: 4/1/2021
Application Due: 7/11/2021
Work Type: Full Time