Technician - Student Information Technology Services (SITS)

Job description

Job Title: Technician - Student Information Technology Services (SITS)
Location: UWG Recruiting Location
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 225369
Job Summary

Must possess the ability to work on your own initiative as well as being a team member.

Can document the software and hardware problems associated with 12,000+ students’ personal computers and other peripherals.

Assist on installation of new and/or existing applications and document software issues that occur.

Inform users about status of their tickets

Responsibilities

Student Assistant I positions include standard, routine duties which require minimal prior training or experience. Most often, Student Assistant I positions work with other students and are frequently supervised.

Must possess the ability to work on your own initiative as well as being a team member.

Can document the software and hardware problems associated with 12,000+ students’ personal computers and other peripherals.

Assist on installation of new and/or existing applications and document software issues that occur.

Inform users about status of their tickets

Percentage Of Total Time2Responsibility / Duty

Training and Professional Development

Percentage Of Total Time95Responsibility / Duty

Administrative duties such as documenting service tickets and corresponding with users

Assisting with troubleshooting hardware equipment for devices brought in by students, faculty and staff and recommending parts to fix issues.

Percentage Of Total Time3Responsibility / Duty

Other duties assigned

Required Qualifications

Must have been a University of West Georgia student for the previous spring semester or will be an incoming student for the upcoming fall semester and maintain at least a 2.0 cumulative grade-point average unless otherwise noted/indicated by the hiring department.

Must be able to lift 30 lbs.

Preferred Qualifications

GPA above 2.5

Optional Documents to Attach

1. Cover Letter
2. Letter of Reference 1
3. Letter of Reference 2

Apply Before Date

5/31/2021

Other Information

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act.

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