Instructional Technology Project Leader, Wharton Computing

Job description

Job location: Huntsman Hall - 4th Floor

Employment Type: Full-time
Posted data: 2021-03-31
Req: JR00030209
University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Instructional Technology Project Leader, Wharton Computing

Job Profile Title

Information Technology Project Leader

Job Description Summary

This position works collaboratively with faculty and colleagues, facilitating technology that supports extraordinary teaching in the School's degree programs and related initiatives.

Job Description

Job Responsibilities:

  • Assist Wharton faculty in providing content to students in face-to-face, hybrid, remote, and web-enhanced courses by crafting and configuring LMS (learning management system, currently Canvas) sites with interoperable teaching tools, site templates, and related delivery platforms.

  • Provide support, advice, internal troubleshooting, and problem resolution for using learning platforms to faculty, teaching assistants, staff, and students; contribute to evening/weekend on-call rotation.

  • Research, apply and continuously improve the School’s best practices for all aspects of instructional technology, including platforms (LMS, synchronous, and asynchronous delivery), teaching tools that work in conjunction with platforms (LTI), and analytics.

  • Lead or contribute to projects for improving teaching technology and service delivery at Wharton. Research and evaluate products and services; qualify and select suppliers; lead or contribute to team efforts to test, pilot, implement, and evaluate new services.

  • Grow expertise across Wharton in techniques for using LMS, synchronous and asynchronous delivery platforms, and other educational technology through consultations, workshops, and self-service materials for Wharton faculty, teaching assistants, and staff.

  • Develop and maintain templates, checklists, training materials, and other communications that reinforce instructional technology best practices, Wharton systems and processes, and faculty teaching success; contribute to related University-wide programs.


  • Bachelor's degree (master's preferred) and minimum 2 years progressively responsible experience in instructional or academic technology support.

  • Evident skill and passion for helping educators succeed in teaching. Preferred: prior experience as a technology trainer, workshop facilitator, or university-level instructor.

  • Understanding of presentation, communication, and assessment tools for education and related accessibility requirements. Working knowledge of instructional design preferred.

  • Deep working knowledge of LMS platforms for education, such as Instructure Canvas (strongly preferred), Blackboard Learn, D2L Brightspace, or Moodle.

  • Broad working knowledge of synchronous (Zoom preferred) and asychronous (Panopto preferred) instructional delivery platforms; interoperability standards for teaching technology (IMS Global LTI Advantage experience preferred).

  • Familiarity with reporting and analytics for academic technology. General familiarity with business analytics (e.g. Microsoft PowerBI). Learning analytics experience preferred; IMS Caliper experience or prior coding involving APIs strongly preferred.

  • Track record of managing instructional projects successfully. Preferred: past experience with vendor negotiation related to projects.

  • Demonstrated interest in advancing education, including research and evaluation of new technologies and methodologies.

  • Expertise in authoring multimedia content with Microsoft Office Suite, HTML/CSS, web video, and similar tools.

  • Excellent presentation, writing, and customer service skills. Effective communication with technical and non-technical audiences is critical to success in this position.

  • The ability to work both independently and as a member of a team is required, as is problem solving, juggling multiple priorities, and working within set time frames.

  • Candidates must be willing and able to participate in the team's on-call evening and weekend support rotation.

*Please submit a resume and cover letter with your application.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Wharton School

Pay Range

$50,684.00 - $138,391.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.

  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.

  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.

  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.

  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.

  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.

  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.

  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.

  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.

  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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Job No:
Posted: 4/1/2021
Application Due: 6/30/2021
Work Type: Full Time