Manager, Mission: Ocean Discovery

Harbor Branch (HBOI)
Apr 01, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution

Job location: Harbor Branch (HBOI)

Employment Type: Full-time
Posted data: 2021-03-30
Req: REQ09997
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Position Summary:

Florida Atlantic University is seeking a Manager, Mission: Ocean Discovery, Fort Pierce, FL.

The Mission: Ocean Discovery Manager, located at FAU’s Harbor Branch Oceanographic Institute in Ft. Pierce, FL, is responsible for the daily operations of the Ocean Discovery Visitor Center (ODVC), which is open Tuesday-Saturday. The Manager is also responsible for the execution of the institute’s Mission: Ocean Discovery (M:OD) public outreach programs, providing exceptional customer service and serving as an ambassador for the organization.

Summary of Responsibilities Include:

  • Translates complex scientific topics/research findings and communicates them to diverse audiences in order to increase the visibility of the Institute’s research and its importance.
  • Responsible for opening, closing and scheduling staff at the ODVC as well as the supervision of “on-floor” activities, including welcome, visitor interaction, gift shop and general guest services.
  • Oversees all aspects of the visitor’s experience, provides expert guidance on marine science topics and FAU Harbor Branch programs. Ensures that all inquiries receive prompt, courteous and accurate responses.
  • Responsible for recruiting and managing volunteer staff as well as training, scheduling and managing employees and students in order to ensure that the ODVC and M:OD programs are fully staffed and operational at all times, filling in as necessary.
  • Oversees general housekeeping, property, aquaria and exhibit maintenance to ensure a show ready and safe environment at all times, both within and outside the ODVC. Works with other departments such as Physical Plant, Security and Office Information Technology, as necessary.
  • Coordinates and implements M:OD programs including public tours, lecture series, community outreach efforts, off-site events, citizen science projects and virtual offerings.
  • Responsible for implementing and managing outreach components of grant funded projects by working collaboratively with research personnel to ensure successful outcomes.
  • Responsible for managing both the ODVC and online gift shops, including sales/order fulfilment, keeping inventory and restocking/reordering merchandise. Handles cash and credit card information, maintains confidentiality of information, balances and submits deposits.
  • Creates and maintains reports related to financial tracking, ODVC guest tracking and overall M:OD program engagement.
  • Assists with identifying funding opportunities and preparing proposals in order to support the ODVC and M:OD programing.
  • Actively seeks new and innovative ways to attract visitors to FAU, works with Communications, Development and other departments to expand the presence of the ODVC and M:OD outreach programs.
  • Purchases supplies that support outreach operations and programs, following Workday procurement, policies, and procedures.
  • Maintains an inventory of relevant marketing and educational materials ensuring they are up to date and available to the public.
  • Performs other duties as required.

Minimum Qualifications:

Bachelor's degree from an accredited institution in marine science, science communication, environmental education or a related field and five years of relevant experience is required.

Master's degree in a relevant field and two years of relevant experience preferred.

Experience working with and educating diverse public audiences, coordinating outreach programs, and developing interpretive content/messaging related science and ocean topics is required.

Valid driver’s license and with acceptable driving record required.

Excellent communication (verbal and written) skills, problem-solving skills, and working as part of a team required.

Exceptional people skills, willingness, and proven ability to interact with public and staff in a positive manner required.

Ability to maintain confidential, financial information such as credit card details required.

Skill in using Microsoft office software, data management and analysis required.

Comfortable executing public education programs outdoors and on a boat required.

Experience with saltwater aquarium maintenance and animal husbandry preferred.

Ability to adhere to the scheduled operation times for the ODVC and M:OD programs required.

Experience with the operations of a public facility (such as an aquarium, science center, museum, nature center) preferred.

Experience managing staff including volunteers, employees, students, and interns preferred.

First aid certification preferred.

Familiarity with fundamentals of Florida coastal habitats, wildlife and ecology preferred.

Previous experience identifying funding opportunities and preparing proposals preferred.


$42,000 - $47,000

College or Department:

Harbor Branch Oceanographic Institute


Harbor Branch (HBOI)

Work Days and Hours:

Currently due to COVID hours are Monday - Friday, 8 a.m. – 5 p.m., but anticipate return to normal operational hours of Tuesday – Saturday, 9 a.m. – 5 p.m.

Application Deadline:


Special Instructions to Applicant:

Individuals with disabilities requiring accommodation, please call 561-297-3057. 711

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

Successful completion of a background check, which may include a motor vehicle check, credit check, fingerprinting or additional screening, is required for the selected candidate prior to the start date.

A resume and a cover letter are required for this position. Make sure to attach these required documents in the Attachments section of the application. Any missing required documents may result in disqualification.

This position is funded with recurring grant funds with an expiration date on June 30, 2022. Renewal of funding is anticipated; however, not guaranteed.