Technical Specialist & Data Analyst--Co-curricular Programming

Job description

Job location: BYU–Hawaii

Employment Type: Part-time
Posted data: 2021-03-31
Req: R0014527
If you currently have a job on campus, please use the internal job board.

NOTE: You can only have 5 open student applications at a time.

Job Summary

Responsible for the technical development, support, and maintenance of the Campus Labs involvement platform, iLead Canvas courses and iLead website, involvement/demographic/programmatic data analysis and other programs/services in the Student Leadership & Service department. Responsible for training others in and creating written/video guides on usage of these programs. May assist with technical aspects of university-wide student leadership program.

Job Responsibilities

  • Communicates and collaborates with university partners to deliver training, access, technical support, and data for their programs (eg. Activities, Residential Life, Clubs, New Student Experience, Career & Alumni, etc).

  • Handles sensitive student information with confidentiality.

  • Trains administrative and end users in utilization of software and programs, including in-person and written communications.

  • Troubleshoots issues with access and function of above-listed systems.

  • Collaborates on technical aspects of co-curricular path and co-curricular transcript.

  • Maintains a system for tracking co-curricular involvement in programs.

  • Produces weekly reports to inform/influence programming and student support.

  • Assists in the marketing of programs (iLead, Engage, etc.)

  • May research and update content for learning modules.

  • Abides by FERPA and security/privacy standards.

  • Assists the department in many on-going projects

  • Organizes, files and keeps accurate records.

  • Maintains systems in good working order.

  • Performs other tasks as assigned.

Qualifications and Experience

  • Experience with data analysis and interpretation.

  • Proficient in Microsoft Office, expert in Excel.

  • Excellent communication skills, including customer service.

  • Proficient in English language.

  • Ability to translate technical concepts and jargon to users.

Work Environment

Varies based on student job type.

Clerk/Cashier/General Office: Air conditioned office environment with minimal physical effort. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/1/2021
Application Due: 5/31/2021
Work Type: Full Time