Assistant Dean, Student Affairs: College of Arts and Letters/Division of Student Affairs and Campus

Job description

Student Services Professional II, Academic-Related - Exempt
12-month position
Assistant Dean, Student Affairs
College of Arts and Letters/Division of Student Affairs and Campus Diversity
San Diego State University


Member of Unit 3 (Faculty) Collective Bargaining Unit

Salary Range: $6,630 - $7,293 Monthly

The Assistant Dean works in collaboration with the Dean of the College and with the Division of Student Affairs and Campus Diversity’s Associate Vice President for Campus Life to deliver and integrate student services in the academic setting. In general, assistant deans are responsible for establishing, communicating and maintaining undergraduate student support services and for student advising and student advocacy within their academic division; supporting College and Campus recruitment, orientation, and retention efforts; facilitating student leadership development and co-curricular involvement; and for special projects as assigned by their College Dean or the Division of Student Affairs.  In the delivery of their responsibilities, Assistant Deans work closely with a number of campus departments and programs including, though not limited to, Enrollment Services, New Student and Parent Programs, Student Life and Leadership, Career Services, Student Rights and Responsibilities, Counseling and Psychological Services, Student Disability Services and others.  While each Assistant Dean position may have unique responsibilities based on particular College needs, in general, overall Assistant Dean responsibilities include those listed below.

I. Student Success and Advising:

  • Direct the CAL Student Success Center to provide a one-stop resource for students seeking support and to implement retention and graduation initiatives. Serve as college lead for advising initiatives.
  • Ensure that the college provides a safe and inclusive learning environment for all students and celebrates the diverse contributions of all members of our community; identify and analyze equity gaps and provide information and recommendations to college or departmental leadership.    
  • Lead College-based Advisers in using EAB to identify and advise "at-risk," probationary, and disqualified students to help them to understand their situations and options.

II. Complex Student Issues:

  • Advise AVPFASS and AVP Enrollment Services on the interpretation and assessment of     university policies and procedures as they relate to the matriculation, retention and transition of students and disseminate these policies to students, faculty, and staff.
  • Work with struggling students to create individual student success plans and monitor progress; evaluate requests for reinstatement following disqualification; provide letters of support for students appealing the loss of financial aid; work with SA/CD on retroactive withdrawal issues.

III. Student Recruitment, Development and Leadership:

  • Coordinate College participation in outreach, recruitment, orientation, and retention activities (such as Explore SDSU, Harambee, Out of State student receptions, preview days, etc.), assess their effectiveness, and recommend improvements.
  • Write and edit copy for brochures, publications, and web-based materials relating to student recruitment, retention, and advising.  Coordinate distribution of materials.
  • Cultivate faculty co-curricular advisors and opportunities for faculty-student connections outside of the formal classroom setting (e.g., residential education programs; Student Leadership and Diversity conference; Leadership Summit; faculty/student mentor program).
  • Promote and facilitate student involvement in high impact practices; liaise with the international programs coordinator and relevant offices, departmental internship coordinators and Career Services, those facilitating research opportunities (such as the CAL undergraduate research journal, the Student Research Symposium), and others to ensure sufficient opportunities are accessible to CAL students.
  • Oversee college Commencement ceremony.

IV. Scholarship Management & Oversight

  • Serve as scholarship lead for the college to ensure all scholarship funds are awarded on an annual basis.
  • Liaise with the Office of Financial Aid and Scholarships and departmental subcommittees to review and recommend awards; convene the CAL core scholarship committee to oversee all scholarships and mobilize when problems
  • Serve as committee chair for all college-wide scholarships and manage the review and award process; create and update scoring rubrics in alignment with donor agreements.
  • Conduct semi-annual and annual reviews of all CAL scholarships to identify gaps and determine what changes need to be made in order to maximize eligible applications and awards; work with development personnel and the Office of Financial Aid and Scholarships to strategize solutions.
  • Assist development officers in gathering information for donors and meeting with donors, when appropriate.

V. Strategic Leadership      

  • Serve as a member of the college leadership team to identify and address student success issues; provide regular updates to the deans, department chairs, and program directors on college-wide issues and progress.
  • Review and analyze student data periodically and develop recommendations related to improvement of student retention and graduation and elimination of equity gaps; develop interventions.

VI. Work Direction

  • Direct the work of the CAL Student Success Staff, including staff training development, team-building and planning, oversight of daily work, and performance evaluation. Staff currently consists of one Administrative Support Coordinator I and two Student Service Professional II.

VII. Student Affairs and Campus Diversity

  • Provide individual and group counseling and advising which addresses student academic, personal, and career needs.  Develop and assess advising programs to meet the needs of students in the College. Assist in the integration of career development programs.
  • Serve as liaison between Student Affairs + Campus Diversity and Academic Affairs by serving on and participating in university-, division-, and college-wide committees and meetings.
  • Take responsibility for making students, faculty, and staff in college aware of student support services available in Student Affairs and Campus Diversity and beyond.
  • Work in conjunction with the office of Student Life & Leadership and Associated Students to advise, develop and enhance College Councils, student participation in leadership development activities and student organization advisor training.
  • Work with struggling students to create individual student success plans and monitor progress; evaluate requests for reinstatement following disqualification; provide letters of support for students appealing the loss of financial aid.
  • Serve as emergency management lead in incidents impacting students; collaborate with other Assistant Deans and Student Affairs to identify student needs and coordinate outreach and support initiatives.
  • Work with the Office of Restorative Practices and the Office of Students Rights and Responsibilities to support conflict mediation with students and address grievances between students and faculty. This may include serving on Grievance Committee as needed
  • Student Success Fee Facilitation
  • Serve as college lead for the Student Success Fee proposal process, promoting the program to students, assisting students and faculty advisors with proposal preparation, convening a college review committee, and overseeing the college review process; assist in facilitating the campus-wide (level 2) review process and mentoring student reviewers; provide recommendations for program improvement.
  • Meet regularly with the Dean of Students and other Assistant Deans to address campus-wide student success issues and advocate for policies that improve student success.
  • Work closely with Enrollment Services and other campus offices to ensure that the implementation of campus policies achieves the objective of the policies; and that student-related problems achieve resolution.  Participate in group problem-solving to develop efficient and effective processes

Collaboration, Consultation, and Participative Planning (may include):

  • Work with other campus offices and individuals as appropriate in the delivery of Assistant Dean responsibilities.

Minimum Qualifications:

Master’s degree in counseling, higher education administration, or in an academic discipline related to the College in which the assistant dean is assigned; three to five years of experience including academic advising.

Knowledge, Skills, and Abilities:

  • Ability to work collaboratively with faculty, staff, and administrative units to effectively champion student services and affairs within an Academic College.
  • Must possess an understanding of the academic environment and the interface between academic and student affairs, including student success initiatives.
  • Skills in individual counseling/advising and demonstrated interest in working with students and commitment to student success.
  • Demonstrated commitment to serving the needs of underrepresented students and some familiarity with theories of social justice (e.g., critical race theory, intersectionality).
  • Knowledge of student development theory.
  • Ability to work with minimal supervision, tolerate ambiguity, and use independent judgment.
  • Exceptional written, oral communication, and active listening skills.

Preferred Qualifications:

  • Strategic partner
  • Inspired and creative leader
  • Role model for faculty/staff/students
  • Media-relations expertise
  • “Big Picture” perspective and execution of role relative to college, university, and external stakeholders
  • Change Agent
  • Terminal degree preferred
  • Research experience preferred
  • Experience running a complex organization

Persons interested in applying for this position should submit a letter of application (including names and contact phone numbers of two references) and current vitae via Interfolio. Please visit  Applications will be reviewed beginning April 15, 2021. Position will remain open until filled.

SDSU is a large, diverse, urban university and Hispanic-Serving Institution on unceded Kumeyaay land, with a commitment to diversity, equity, and inclusive excellence. Our campus community is diverse in many ways, including race, religion, color, sex, age, socioeconomic status, ability, marital status, sexual orientation, gender identity and expression, national origin, citizenship status, language, pregnancy, medical condition, and covered veteran status. We strive to build and sustain a welcoming environment for all. SDSU is seeking applicants with demonstrated experience in and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of underrepresented groups.

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a Title IX, equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.




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Job No:
Posted: 4/1/2021
Application Due: 5/31/2021
Work Type: