Personal Counsellor and Mental Health Worker

Job description

Personal Counsellor and Mental Health Worker

Date Posted: 03/19/2021
Req ID: 3454
Faculty/Division: University of Toronto Mississauga
Department: UTM: Health & Counselling Centre
Campus: University of Toronto Mississauga (UTM)


About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

The Health & Counselling Centre (HCC) at U of T Mississauga (UTM) is a multi-disciplinary health clinic that provides student-friendly medical care, mental health counselling, and health education and promotion programs and services to a diverse student population of undergraduate and graduate students. The HCC strives to empower students to make healthier, evidence-based choices to support their growth and development, assists students in their pursuit of academic success, and promotes adoption of positive coping skills to foster greater resiliency in the pursuit of current and future goals. The HCC works closely with other departments across the University with the goal of ensuring students have timely access to quality medical and mental health supports.

Your opportunity:

Under general direction of the Lead Counsellor, Health & Counselling Centre, the incumbent is responsible for providing counselling and short term psychotherapy to Black, Indigenous, and Racialized students at the University of Toronto Mississauga in accordance with, and within, an anti-oppressive and anti-racist framework. The incumbent provides life coaching, personal counselling and solution/goal-focussed psychotherapy to undergraduate and graduate students of diverse ages, economic levels and cultural backgrounds who are experiencing emotional and psychological difficulties (e.g., family problems, interpersonal conflicts, anxiety, low self-esteem) using individual, couple, or group counselling methods. The incumbent must assess and refer, as appropriate, to community resources and available supports for students; act as a resource for other student service professionals and make referrals to other areas/resources within UTM (i.e. Accessibility Services, psychiatric services, academic advising, career counselling, Academic Skills Centre), the University and the community; and participate in Orientation and other outreach programs as required.The incumbent will also participate in conducting workshops and relevant training. Inherent in this role are the knowledge, skills, and attitudes specific to critical thinking and decision-making, ability to analyze and assess presenting mental health concerns, and flexibility and decision-making in fluid situations with unpredictable outcomes.

Your responsibilities will include:

  • Providing clinical counselling and psychotherapy to individual students and/or groups of students and making referrals to appropriate resources
  • Assessing the mental health of clients
  • Providing initial clinical support and/or counselling to distressed students in crisis and making referrals to appropriate resources
  • Determining if there is a life-threatening situation, risk of self-harm or harm to others and independently applying appropriate interventions
  • Developing psychotherapeutically-appropriate materials for group counselling and intake procedures for clients
  • Resolving problems that have been referred by other specialists
  • Keeping well-informed on assessment and psychotherapeutic advances
  • Exercising extreme care to prevent serious physical or emotional injury or harm

+Essential Qualifications:

  • Master's Degree in Social Work and in good standing with the Ontario College of Social Workers and Social Service Workers, or acceptable combination of equivalent experience.
  • Minimum five years related experience, post-graduate degree training. Related experience should be in a Community Mental Health setting, and/or Outpatient Mental Health Unit where the incumbent has performed client intakes/assessments, crisis counselling, brief or short-term counselling to individuals, and psychoeducational workshops.
  • Experience working with Black, Indigenous, and Racialized individuals living with mental health issues, including but not limited to depression, anxiety, social relationships, eating disorders, self-injurious behaviour, trauma, psychiatric diagnoses, difficult family dynamics, etc.
  • Familiarity with the impact of experiences of oppression, racism, homophobia, transphobia and/or ableism and/or connection to Black, Indigenous, and Racialized communities, including newcomer and disability communities
  • Extensive knowledge and experience supporting the life experiences and needs of Black, Indigenous, and Racialized students
  • Experience with the young adult population (i.e., 17-25 year-olds) is required.
  • Extensive experience with mental health and illness, behavioural issues, anger management, and conflict resolution
  • Experience and demonstrated ability to deliver training and workshops to staff and students
  • Prior cultural competency training required
  • Prior experience working with individuals in crisis is required
  • Good judgment and sensitivity, flexibility and resourcefulness
  • Excellent communication and organizational skills
  • Extensive knowledge of, and ability to collaborate and liaise with, equity-seeking student and campus organizations
  • Ability to work within a short-term model of counselling, with prior experience with same-day counselling
  • Able to exercise patience, tact, judgment and discretion
  • Strong crisis management skills required

Assets (Nonessential):

  • Life coaching, mindful-based therapies, and alternative evidence-based therapies
  • Prior experience working with post-secondary students and knowledge of university and community mental health resources
  • Familiarity with current research and professional literature pertaining to racial trauma and how it may impact a student's experience, both emotionally and academically
  • Prior training and experience working within single-session therapeutic approach an asset
  • Familiarity with electronic medical record keeping an asset

To be successful in this role you will be:

  • Approachable
  • Communicator
  • Patient
  • Perceptive
  • Resourceful
  • Tactful

Closing Date: 04/14/2021,11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: USW Pay Band 15 -- $83,481 with an annual step progression to a maximum of $106,758. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Health & Wellbeing

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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Job No:
Posted: 4/1/2021
Application Due: 4/11/2021
Work Type: Full Time