Social Worker Assistant

Job description

Job no: 696798
Work type: Support Staff
Pay Grade: 11
Major Administrative Unit / College: General University Items
Department: Counseling And Psychiatric Services 40001021
Sub Area: AP- Professionals
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Full Time (90-100%), Administrative Professionals- AP, Advising/Counseling, Union
Position Summary

Michigan State University Center for Counseling & Psychiatric Services (CAPS) provides a wide range of mental health services for students on campus, including and not limited to: screening/triage appointments, individual and group therapy, psychiatric services, outreach and multicultural engagement, clinical care coordination, intensive integrated clinical services, and coordination and collaboration with campus and community resources. Over the last three years, the CAPS department is undergoing a significant period of growth and expansion, including an expansion of the Social Work staff within the Clinical Coordination Unit. MSU is a large university with many resources, professional growth opportunities and excellent benefits for employees.

The primary role and job duties of a Clinical Coordinator Social Worker is to collaborate with other multidisciplinary health team providers around the clinical and resource needs of the students seeking care at CAPS. This position will involve consistent communicate and collaboration with other CAPS staff, providers within the Student Health and Wellness organization and when appropriate, with other departments or stakeholders within the Michigan State University community. Additional responsibilities will involve clerical tasks, organization and coordination related to direct clinical service, scheduling, documentation of clinical interactions in medical record systems, coordination of referrals and campus or community resources, gathering and preparation of statistical data for patient tracking, annual reports, and preparation for future medical record conversation. This position will also involve participation in integrated mental health care team meetings and departmental multicultural group collaborations and consultations. They will be a source of support and resource information for students, as well as for staff. Occasional gathering of biopsychosocial and personal history information, disability verification paperwork, and other academic and university documentation on behalf of CAPS providers.

Characteristic Duties and Responsibilities

  • Collaboration with CAPS providers related to the direct coordination of care and clinical support for MSU students seeking mental health care or resources.
  • Clerical tasks related to direct care, record and paperwork coordination, and EHR documentation related to direct service provisions.
  • Some scheduling duties and functions, with frequent management of patient care tracking and documentation functions.
  • Patient advocacy and support with campus and community agencies.
  • Participates as a team member and/or liaison in staff meetings, committees, conferences, and organizational/administrative meetings.
  • Attendance of conferences, seminars and other relevant continuing education workshops and programs related to collegiate mental health and/or other applicable fields.
  • Gathers and prepares statistical reports to track patient care for quality improvement goals; works with administrative supervisor(s) to analyze data.
  • Provide back up support or coverage for other CAPS staff, as assigned.
  • Maintain collateral contact with community organizations, such as hospitals and other mental health providers, to request and receive information, records and case updates.
  • Assist students with connecting to outside referral agencies.
  • Biopsychosocial history, initial screening forms, and disability/university documentation.
Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a bachelor’s degree in Social Work; up to six months of related and progressively more responsible or expansive work experience in counseling in a health/mental health environment; or an equivalent combination of education and experience. State licensure as a bachelor level social worker.

Desired Qualifications
  • Excellent verbal/non-verbal communication skills.
  • Ability to work with a multi-disciplinary team.
  • Experience in multicultural/intercultural setting.
  • Experience in assisting mental health providers, organizing treatment records and related data, and documenting clinical information.
  • Previous interactions with mental health agencies/environments, hospitals, individuals and families in crisis or with significant mental health concerns.
  • High tolerance for intense situations.
  • Comfort and ability to adapt with a fast-paced work environment.
  • Knowledge of electronic medical records, data entry, and various technological proficiencies.
  • Full BSW licensure or ability to obtain full licensure within two years after being hired
Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials


cover letter

copy of license

Work Hours


Summary of Health Risks

Health Risk work within 3 feet of patients

Bidding and Eligibility Ends on 4/6/2021 at 11:55 PM

Advertised: Mar 31, 2021 Eastern Daylight Time
Applications close: Apr 29, 2021 Eastern Daylight Time




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Job No:
Posted: 4/1/2021
Application Due: 4/29/2021
Work Type: Full Time