Academic Advisor II
Job location: Commerce TAMUC
Employment Type: Full-time
Posted data: 2021-03-30
Job TitleAcademic Advisor IIAgencyTexas A&M University - CommerceDepartmentVP Student Access And SuccessProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description
INSTRUCTIONS TO APPLICANT:
During the application process you have one opportunity to upload documents as a combined PDF. The page “My Experience” has an area provided under Resume/CV to drop or upload the file.
This one combined PDF must include:
- Cover Letter
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts – If required for the position (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.
All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration.
The Academic Advisor II, under the general supervision, recruits and advises undergraduate students in competency-based educational programs concerning their career goals and academic requirements; provides information about and refers students to University resources that can assist in meeting their needs or solve problems; may supervise projects. This role will act as a guide for students from their first semester of enrollment through graduation, providing holistic and instructive advising so the student can succeed.
******** This grant position is funded temporarily through December 2022. Continuance of this position will be based on additional funding. ********
DUTIES & RESPONSIBILITIES:
- Provides academic advice and guidance to students in competency-based degree programs, course planning, registration, acceleration, and provides input on probationary status decisions. Assists students with add/drops, withdrawals, and leads efforts on early intervention initiatives. Reviews academic records and test scores on file for proper course recommendations.
- Consults and supports faculty to promote student course completion.
- Responsible for case management of students to include weekly communication via phone, text, and email, as well as office visits. Responds to inquiries from students and potential student emails in a timely manner.
- Is cross-trained in areas of financial aid, student accounts, admissions, testing, and other academic support units so they are able to refer enrolled and potential undergraduate students to resources pertaining to college admissions, re-admission, remedial education, student financial aid, student services, etc.
- Identifies contributing factors to student academic challenges (i.e. personal/family issues, adjustments to college life, technology issues, etc.), makes timely, and appropriate referrals (i.e. Counseling Center, Financial Aid, Registrar, and/or Student Accounts).
- Provides prospective students with University information regarding college admissions, application and admission’s processes, available undergraduate programs, departmental and faculty contact information, State and University program requirements, and other available resources (i.e. health/wellness and academic support).
- Develops and maintains positive relationships within Academic Deans, faculty/staff, and other departments within the Texas A&M University System (TAMUS) involved in Academic Advising. Provides exemplary customer service and professionalism to all groups.
- Contributes to best practices manual on effective advising practices for adult learners in competency-based educational programs.
- Engages with orientation or outreach duties, consistent with other Academic Advisors, or as assigned.
- Maintains records of student contacts. Prepares various academic and advising reports.
- Serves as an advisory role in the development and revision of curriculum and degree plans. Reviews and provides input on scholarship applications.
- Education: Bachelor’s degree in applicable field or equivalent combination of education and experience
- Experience/Knowledge/Skills: Two year of related experience in advising and recruiting. Knowledge of student information systems, degree planning, and degree audits
- Excellent written communication, analytical, interpersonal, and organizational skills
- Ability to: Ability to multitask and work cooperatively with others. Ability to present information clearly and concisely.
- Ability to work with sensitive information and maintain confidentiality. Ability to work beyond normal office hours and/or work on weekends. Ability to travel.
- Licensing/Professional Certifications: Valid driver’s license
- Physical Requirements: Ability to lift light objects
- Other Requirements: None
- Master’s degree
- Knowledge of adult learners
- Knowledge of online education or competency-based education
- Knowledge of Health Services or Occupational Safety and Health
SUPERVISION OF OTHERS:
- May supervise student workers and/or graduate assistants
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.