Rowan Medicine Admin Coordinator II (SOM - Stratford)

Job description

Job no: 495135
Work type: Regular Full-Time
Location: Stratford, New Jersey
Categories: Professional


Provides administrative and operational support to Rowan Medicine to the Associate Dean for Clinical Affairs and Executive Director. Plans, organizes, coordinates and directs day-to-day operations and functions related to the operation of the educational, clinical, [research] and administrative functions. Supervises clerical, technical, and professional staff.



Monitor front desk operations across clinical practice including phones, scheduling, access (covers all functions to invoice creation).

Monitor operational efficiencies in RM clinical departments related to standardized procedures (revenue maximization, staffing, temp agencies, etc.).

Recommend and coordinate standardization setting and policies for Rowan Medicine.

Support clinical departments by explaining operational standards and targets. Refer staff to on-line training and documents as needed.

Coordinate efforts with clinical department leaders as it relates to special projects and process improvements.

Be a resource to clinical departments by maintaining data repository of current procedures, processes and statistical activity.

Monitor and support clinical departments timely submission of staff probation and annual evaluations.

Manage meeting invites, minutes and agendas as assigned.

Manage RM Administrative requests to purchasing, facilities, IRT, etc.

Implements standardized best operational practices controls and manages the IDX patient accounting system, including scheduling, billing, cashiering and collection; and coordinates information technology and electronic health record systems at the departmental level.

Monitors the integrity and continuity of the billing system in order to maximize revenue. Ensures compliance with relevant laws, regulations, policies and procedures.

Coordinates departmental clinical programs. Works with Administrators, Associate Dean for Clinical Affairs and Executive Director to implement best practices and provide data for school’s quality management program, utilizing the electronic health system and other sources.

Collaborates with internal departments, such as other clinical departments and marketing, and external partners and affiliates, including affiliated hospitals, in the development and implementation of programs.

Assists in proposed Fair Market Value (FMV) analyses for contracts and/or agreements with other institutions.

Assists with patient schedules to make maximum effective utilization of employees, equipment and material within budgetary requirements.

Develops and submits administrative plans and develops implementation and control procedures that will ensure efficient and effective delivery of administrative and clinical services.

Recommends, initiates and implements new or revised departmental policies and procedures.


Attends and participates in meetings and conferences regarding departmental activities within the University structure. Represents the departments on School and University committees and project teams as assigned. Serves as a resource and provides guidance to departmental members.

Supports the University's goal on workplace diversity and EEO goals and objectives concerning employment and promotional opportunities.

Understands and adheres to University compliance standards as they appear in Rowan University’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.

Keeps abreast of all pertinent federal, state and University regulations, laws and policies as they presently exist and as they change or are modified.

Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.

Performs other related duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Bachelor’s Degree plus two (2) years relevant professional experience with responsibilities in clinical office or healthcare organization preferred. IDX or other practice management system experience preferred. Excellent communication and report development skills required. Candidates must be proficient with Microsoft Office products including Excel and Google Documents required. Ability to function in a team environment required.

SALARY: Minimum is $45,799.97

NOTE: Only completed, online applications submitted on or before the deadline will be considered.

Advertised: Mar 30 2021 Eastern Daylight Time
Applications close: Apr 12 2021 11:55 PM Eastern Daylight Time




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/1/2021
Application Due: 4/12/2021
Work Type: Full Time