School Certifying Official

Grand Forks, ND
Apr 01, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Position Information: Description

The primary purpose of this position is to provide information and services to undergraduate, graduate, and professional students who require military, financial assistance in order to attend the University of North Dakota. This position is responsible to maintain compliance with Federal, State and University policies and regulations governing eligibility and disbursement of educational financial aid. This role is key in serving as a resource to military-affiliated students, faculty, and staff at the institution.

Duties & Responsibilities
  • Review VA educational benefits applications for completeness/eligibility
  • Certify students’ enrollment to Veterans Administration.
  • Reconcile and certify Aerospace students’ flight fees to Veterans Administration.
  • Monitor student enrollment and educational success as outlined in VA regulations.
  • Certify Enroll Anytime/Independent-Study student enrollment to Veterans Administration.
  • Review active files to discern changes in enrollment and report those changes to the VA.
  • Submit academic status up-dates to Veterans Administration on timely basis.
  • Collaborate with appropriate personnel to resolve difficult issues pertaining to student benefits.
  • Provide guidance to active duty, veterans, and dependents regarding: the application process, regulations, deadlines, supporting documents, payment processes, verifications, and eligible programs.
  • Explore, coordinate, and implement collaborations with other areas on campus and/or the community in order to provide services or resources for students to support their well-being in their transition to college.
  • Communicate decisions to students in a timely manner.
  • Act as a resource when applicants and/or other service professionals have specific questions concerning military benefits programs.
  • Collaborate and manage military files as they relate to Tuition Assistance and the In-State Rate.
  • Explain services provided by other University offices when appropriate.
  • Explain VA policies/procedures and how they impact on students financially and academically.
  • Field office phone calls, emails and walk-in traffic.
  • Maintain current knowledge of Department of Veteran Affairs (VA) certification regulations for veterans’ educational benefits programs.
  • Compile and maintain files reflecting VA documentation and certifications.
  • Assist in implementing VA policies/regulations.
  • Prepare VA forms for submission.
  • Attend annual Certifying Official Training and other professional development activities as appropriate.
  • Participate in annual audits/compliance inspections.
  • Serve as a resource to Veteran & Military Services supervisor.
  • Respond to inquiries concerning military students, benefits, or other issues specific to the University of North Dakota.
  • Serves on professional University committees as assigned.
  • Serve as the advisor for student organizations as assigned.
  • Encourage and maintain professional relationship with Department of Veteran Affairs Regional Processing Centers.
  • Other duties as assigned.
Required Competencies
  • Knowledge of state and federal tuition assistance.
  • Knowledge of the North Dakota Century Code.
  • Strong verbal and written communication skills.
  • Demonstrates acceptance and respect for diversity.
  • Office organization and support skills.
Minimum Requirements
  • Bachelor's degree in Communication, Psychology, Business, Sociology or related field.
  • At least two years of experience working in a demanding customer service environment.
  • Experience with military/veteran culture.
  • Experience with Microsoft Word, Microsoft Excel, Microsoft PowerPoint
  • Experience with data entry and analysis.
  • Successful completion of criminal history records check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications
  • Master's degree
  • Service in the US military
  • Experience administering military education benefits.
  • Experience with the following computer systems: VA Once, Perceptive Content, PeopleSoft
Minimum Hiring Salary/Position Classification

$41,000, full-time, exempt

Work Schedule/Start Date

Monday - Friday 8:00 a.m.-4:30 p.m., may require some travel as needed


Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.

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