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University Registrar

Employer
University of the Pacific
Location
Stockton

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Job Details



University Registrar

Primary Purpose:
Reporting to the Provost, the University Registrar is a change leader in aligning and implementing technologies to adapt to evolving stakeholder needs in higher education. The University Registrar provides flexible, forward-thinking planning and leadership in maximizing information systems and delivering high quality customer service. The University Registrar plays a critical leadership role in coordinating oversight of registrar services across three campuses (Sacramento, San Francisco, and Stockton) and among undergraduate, graduate, and professional programs.

The University Registrar maintains the confidentiality and security of student academic records in a range of areas such as: transfer articulation, NCAA Division I and Veterans Affairs certification, registration and grading processes, schedule of classes, degree evaluation/posting, enrollment verification, and transcript services.


Essential Functions:
1. Provides strategic leadership in ensuring that multi-campus Registrar services and deliverables align with the University’s institutional priorities and mission.

2. In collaboration with Pacific Technology, develops vision and strategies for technological systems and solutions needed to advance registrarial services in a digital age. Oversees implementation, user training, and ongoing testing and troubleshooting for multiple technology solutions including, but not limited to, Banner, DegreeWorks, College Scheduler, CRM Cases, CourseLeaf, and CIM (in collaboration with Faculty Governance).
a. Maximizes use of tools to analyze enrollment trends and course demand.
b. Recommends technologies and best practices for improving services in alignment with institutional priorities.

3. Directs daily operations of the Office including policies and procedures with related assessments for quality assurance of key processes; proactively seeks to improve quality of services.

4. In collaboration with the Enrollment Management division, Academic Advising, and Student Life, help streamline and improve student transactional processes that support matriculation, retention and graduation of undergraduate and graduate students.

5. Across multiple term structures, ensures the optimization of and timely and accurate production of classroom scheduling, academic instructional space allocation, term-based schedules of classes, academic calendar, academic catalog, transcripts, transfer articulation, and other related functions.

6. Directs enrollment reporting submissions and controls; serves as Office primary point of contact for internal and external auditors. Directs Veteran Affairs certifications (Stockton and Sacramento) and NCAA Division I certification (Stockton).

7. Assists in the development and review of academic policies of the University and, in conjunction with faculty, Deans, Associate/Assistant Deans, and the Provost, reviews and recommends amendments or exceptions to policy.

8. Partners with key academic curriculum committees and serves on University working groups in alignment with institutional priorities.

9. Actively engages with professional organizations. Maintains professional knowledge by keeping current with new technologies, trends, and best practices.

10. Performs other related duties as assigned or requested.


Minimum Qualifications:
• Bachelor’s degree.
• Eight (8) years of experience in a higher education registrar’s office or enrollment services.


Preferred Qualifications:
• Doctoral/terminal degree.
• Banner/Ellucian experience.
• Experience with multi-campus institution and/or multiple academic calendars and terms.
• Ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Ability to work effectively with complex academic software systems, analyze and interpret data, and prepare usable information and reports for various university constituencies. Experience managing software system implementations, integrations, and migrations.
• Demonstrated management skills to coordinate the diverse activities of separate operating units and individuals towards the achievement of common goals.
• Strong interpersonal and communication skills, ability to engender trust and reliability with a strong service orientation.
• Experience collaborating on academic policy development and implementation.


Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.

Work Environment/Work Week/Travel:
Work is primarily performed in a standard office environment with use of computer and phone. Work performed during standard business hours.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.


Hiring Range: Commensurate with experience, exempt

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.


To apply, visit https://pacific.peopleadmin.com/postings/18621

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.






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Organization

Since its founding in 1851 as California’s first chartered university, University of the Pacific has been transforming the lives of students, enhancing the vitality of its surrounding communities and bringing a pioneering spirit to how we educate and serve.

Pacific is recognized for high-quality academic programs, dedicated faculty mentors and excellent professional preparation built on a strong liberal arts foundation. The university is consistently ranked among the top national universities by U.S. News and World Report and Princeton Review.

University of the Pacific is a dynamic three-city university with campuses in Stockton, Sacramento and San Francisco. With a presence in these three very different and uniquely California cities, Pacific enjoys a truly distinctive footprint in California and the West.

Sacramento

Pacific’s beautiful, tree-lined campus in Sacramento provides a focused learning environment with ties to the power and influence of one of the nation’s most influential capital cities. Complementing the legal studies offered at the McGeorge School of Law, new academic offerings are helping address critical issues at the intersection of law, policy, business and health.

San Francisco

Pacific’s high-tech San Francisco campus is strategically situated the heart of one of the world’s most exciting cities. It is home to one of the premier dental schools in the nation, the Arthur A. Dugoni School of Dentistry, as well as high-quality programs in health, technology, and arts and culture.

Stockton

Pacific’s Stockton campus in the heart of the California Delta country is renowned for its idyllic beauty, breadth of outstanding academic programs, vibrant and supportive campus life, and close, dedicated teaching relationships with students. Serving more than 5,000 students, the campus is home to the liberal arts College of the Pacific, a conservatory of music, and schools of business, education, engineering, international studies, and pharmacy and health sciences.

Beyond Our Gates

Pacific students, faculty, and staff are passionate about enriching their communities and serving those in need. Under faculty guidance, students provide dental care and health services and information to the underserved, legal clinics for those in need, and literacy and educational enrichment programs for local schoolchildren. Students, faculty and staff contribute tens of thousands of hours of volunteer service each year. The Center for Professional and Continuing Education offers degree completion, continuing education, workforce training and lifelong learning programs. Pacific centers and institutes work toward solutions to local and regional issues through community partnerships, education and research.

The Pacific Tigers compete in NCAA Division I athletics primarily as a member of the West Coast Conference. Fielding seven men’s teams and eleven women’s teams, the Pacific Tigers continue to add individual and team successes to an already outstanding performance record, including more than 30 conference championships and more than 60 NCAA tournament appearances.

Pacific offers more than 80 programs of study leading to undergraduate, graduate and professional degrees, as well as accelerated programs in business, education, law, engineering and the health sciences. Total enrollment at all three campuses is more than 6,000 students.

With a focus on teaching, close faculty-student interaction, academic excellence and real-world learning, Pacific prepares individuals for lifelong personal and professional success.

Learn more at Pacific.edu.

Diversity Profile

The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention. We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.

The University of the Pacific community - including students, faculty, staff, administrators, and alumni - believes that diversity and inclusion are essential to the fulfillment of our institutional mission. We value inclusiveness in learning, curricular and co-curricular programming, campus climate, recruitment, admissions, hiring and retention.

We remain deeply committed to promoting and maintaining a civil community that facilitates opportunities for shared understanding and expression of individual and collective truths. Moreover, we resolve to maintain a community that is respectful of all persons despite differences in age, citizenship, disability, ethnicity, gender identity or expression, geographic origin, language, marital status, nationality, philosophical beliefs, race, religion, sexual orientation, or socioeconomic status.

We are committed to all members of the Pacific community becoming competent and ethical citizen leaders able to interact effectively and ethically in an increasingly multicultural society and global economy. This transformative process is accomplished through our distinctive integration of liberal arts and professional education promoting innovation, open discourse and dialogue, leadership development, experiential learning and self-reflection.

Pacific Diversity Programs

University Pipeline Programs

Multicultural Affairs

Multicultural Affairs is dedicated to the creation and sustainability of a culturally inclusive community across and within the boundaries of culture, sexual orientation, gender, and other social identities. In service to and in partnership with students, faculty, staff, alumni, and other friends, Multicultural Affairs offers programs, services, and sponsorships such as cultural heritage month observances, diversity leadership retreats, and intercultural trainings that meet the educational and cultural needs of all members of the Pacific community.

Company info
Website
Telephone
209.946.2011
Location
3601 Pacific Avenue
Stockton
CA
95211
US

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