Assistant Director, ADA Accommodations and Program Services (Revised)

Job description

Position Title:

Program Coordinator

Position Number:


Working Position Title:

Assistant Director, ADA Accommodations and Program Services (Revised)

Posting Type:

Civil Service






Chief Diversity Officer

Primary Function:

The office of Affirmative Action, Equal Opportunity, and Education (AAEOE) at Northern Illinois University (NIU) has an opening for one Assistant Director, ADA Accommodations and Program Services. NIU is committed to increasing and supporting the recruitment, inclusion and retention of persons with disabilities. Reporting to the Executive Director of, Academic Diversity, Equity and Inclusion (ADEI), the Assistant Director assists in the strategic development and implementation of a Universal Design for accessibility that supports and educates the campus community with a focus on recruiting and retaining a diverse and inclusive workforce.

The Assistant Director is primarily responsible for interpreting and implementing federal and state disability laws in all employment related functions and activities including, but not limited to, recruitment, hiring, retention, and promotion. The Assistant Director assists in writing policies and procedures, administers programs and services regarding Reasonable Workplace Accommodations, the Accessibility Website and Resources, ADA Training, and Accessibility Barrier removal. This position requires extensive communication with administration, supervisors, employees and visitors throughout the University community. The Assistant Director is expected to exercise considerable judgment, discretion, and initiative while maintaining a high degree of flexibility.

Duties and Responsibilities (generally):

The primary duties and responsibilities include timely and comprehensive facilitation and case management of ADA Reasonable Accommodation, and Accessibility Barrier Removal requests from employees, applicants and visitors. The Assistant Director leads the interactive ADA Reasonable Accommodation process, disseminates general information and provides training about the accommodation process. The Assistant Director will manage the Accessibility Barrier request process, manage a budget, and work with departments to remove barriers. Routine work with the Division of Administration and Finance to remove physical barriers and submit and monitor work orders is also required. This position will coordinate self-evaluation and transition plans, reports, analyze data, and provide information for administrative purposes. To ensure alignment with university and departmental goals, this position requires the individual to establish objectives and conduct long range planning.

Minimum Required Qualifications for this position:

1. A Bachelor’s degree
2.A total of one (1) year (12 months) in education, training and/or work experienced in direct case management, and/or reasonable accommodations, and/or accessibility services or related services to individuals.
3. Demonstrated work experience applying and utilizing federal and state laws and regulations related to ADA, Title VII and Title IX, accessibility standards and guidelines (including but not limited to, Sections 504 and 508 of the Rehabilitation Act and the Americans with Disabilities Act of 1990 as amended).
4. Demonstrated work experience managing sensitive matters, data, and/or information with discretion and confidentiality

Education and Experience Preferred:

1. Formal coursework/ professional training in Employment Law, ADA, Equal Opportunity, Affirmative Action, human resources, rehabilitation counseling, social work, medical, and/or closely related field or discipline is preferred.

2. Knowledge of Illinois Information Technology Act (IITAA), Web Content Accessibility Guidelines (WCAG), and Voluntary Product Accessibility Templates (VPATs) is preferred.

3. Basic knowledge of a wide variety of medical and accessibility conditions including the ability to understand and interpret medical information.

4. Experience managing complex accommodation situations with a high level of confidentiality desired.

5. Experience thinking creatively regarding workplace accommodations and/or care for employees, applicants and/or visitors representing a broad range of medical conditions within the framework of complex federal, state, and rules/regulations/policies;

6. Demonstrated experience performing workplace responsibilities that require working with a wide diversity of stakeholders (internal and external).

7. Experience effectively communicating technical concepts and solutions to both experts and non-experts, as evidenced by experience developing and conducting training to diverse audiences using a variety of communication methods desired.

8. Experience working in and leading teams and the ability to work effectively with diverse populations in a higher education setting.

9. Experience with program development, training and/or providing programming to adult learners.

List the knowledge, skills, and abilities critical to the performance of this position.:

1.Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
2. Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
3. Skill in analyzing information and evaluating results to choose the best solution and solve problems.
4. Skill in scheduling events, programs, and activities, as well as the work of others.
5. Skill in oral and written communication
6. Ability to adjust actions in relation to others’ actions.
7. Ability to listen to and understand information and ideas presented through spoken words and sentences
8. Ability to apply general rules to specific problems to produce answers that make sense
9. Ability to develop goals and plans to prioritize, organize, and accomplish work.
10. Ability to work effectively with staff, the public, and outside constituency groups
11. Ability to effectively plan, delegate, and supervise the work of others.
12. Ability to utilize various computer software packages, such as MS Office Suite
13. Microsoft Office Suite (i.e., Word, PowerPoint, Excel and Access).Knowledge, Skills and Abilities (KSA).
14.Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems
15.Ability to analyze and develop guidelines, procedures and systems

Working Hours:

Mon - Fri, 8 a.m. - 4:30 p.m. nights and weekends as needed

Minimum Pay Rate (Hourly or Monthly):

$4,333.34/month ($52,000.08/year)

Hiring Rate Information:

Actual hiring rate is commensurate with experience, education, and internal equity; position includes a robust benefits package to eligible applicants.

Posting Date:


Closing Date:


Special Instructions to Applicants:

  • Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
  • If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
  • After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position.
  • Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected]. Please add these emails to your address book to ensure timely delivery of any future communication.
  • We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address, and phone numbers. The information you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
  • The Civil Service examination for this classification is a Credentials Assessment, and is based on your application materials as submitted for this posting. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register. After the application deadline, the names within the top three scores will be referred to the hiring department for interview.
  • Once this position has been filled, all names will be removed from the employment register in accordance with State Universities Civil Service System rule 250.60(h)(10).
  • If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
  • Click on Program Coordinator for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
  • Please click Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
  • Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Link to Department Homepage:

Physical Demands:

Ability to sit, stand and work on computers for long periods of time.

EEO Statement:

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
[email protected]

Is Background Check Required:


Visa Policy:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation:

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action, Equal Opportunity and Education (AAEOE) at [email protected].

Clery Act Information:

NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.

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Job No:
Posted: 3/31/2021
Application Due: 4/19/2021
Work Type: Full Time