ASSOCIATE DIRECTOR CAREER MANAGEMENT CENTER
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
The Associate Director (AD) serves as the key career coach and resource for students in Fuqua’s MMS program. The selected candidate provides a wide range of services to enhance student career success and tailors' activities and resources to meet the unique needs of each student population. The AD also lends critical insight and planning to ensure student coaching and program needs are met and helps to organize others toward achieving these objectives.
S/he facilitates career education and skill development for students in a variety of ways – through one-on-one coaching, workshops and seminars, small group sessions, and will collaborate with the employer engagement team to ensure understanding of employer expectations, provide team support for hosting career events, and to align career coaching and programs with marketplace needs. Topics span the career development process, including self-assessment, transition and job search strategies, resume and cover letter writing, networking and informational interviewing, interview preparation and skills, and job offer evaluation and negotiation.
This position operates within a matrixed departmental environment and works collaboratively with the MMS and other programs as well as CMC career services teams in designing and delivering these services. Because of the unique perspective gained by working across teams, it is expected that s/he will provide insight and recommendations to enhance cross-program alignment and leverage best practices to benefit all parties.
Qualifications, Requirements, and Competencies
Typically requires a Master's degree or higher in counseling, Master of Business Administration (MBA) or related discipline or higher,
Work requires two years of experience in a college or university career services office or directly related experience. Strongly prefer4 - 6 years of related experience or an equivalent combination of education and experience.
The successful candidate should possess strong interpersonal skills and organizational ability, communicate clearly, accurately, and persuasively both verbally and in writing (including the development and delivery of materials for presentations), and the ability to work effectively with students, staff, faculty, and alumni. The successful candidate should also demonstrate initiative, high energy, and an ability to work in a fluid environment with shifting priorities.
Demonstrated career coaching proficiency and presentation skills effective across a diverse student population. Must be an adept generalist across student programs and career interests. Focused on results with excellent organizational and interpersonal skills in a service-oriented setting. Integrity and discretion when accessing and handling confidential information. Proficiency in Microsoft Word, Excel, PowerPoint, and the willingness to learn new technologies, including career management platforms.
• Periodic travel when needed to attend relevant off-site events, conferences, or meetings.
• Episodic evening or weekend hours for programs and events.
Note: This job description outlines the general nature of the role and broad requirements for successful performance. Document is not intended to be an exhaustive statement of all duties, responsibilities, or expectations.
• Enjoy a fast-paced environment and adapt quickly to changes driven by various constituent needs.
• Strong portfolio of communication skills including presentation skills with previous experience developing and presenting career development workshops and programs.
• Comfort utilizing a variety of communication and data management technologies to operate effectively in a global work environment.
• Work productively amid ambiguity and influence across teams.
• Initiative to take on special projects as institutional and/or program needs warrant.
• Make independent, responsible decisions to create positive outcomes and know when decisions require further input or approval.
• Ability to diagnose and resolve complex problems and their implications within the parameters of Duke University and The Fuqua School’s core values, practices, and policies and to apply those parameters to meet the needs of multiple stakeholders in resolving problems.
• Continuously upgrade standards to maintain and enhance quality.
• Possess a sharp stakeholder focus, which include current and prospective students, alumni, employers, and institutional partners within Fuqua and Duke, and demonstrate willingness to listen to their stories, feedback, and suggestion.
The following capabilities are a plus but not required: experience working with a globally diverse student population, distance service delivery, and certification in various assessment tools.
Measures of Success
• Overall effectiveness of assigned projects and deliverables.
• Student satisfaction as reflected through surveys and other formal and informal feedback channels.
• Recruiter satisfaction with student preparedness as measured through surveys and other formal and informal feedback channels.
• Alignment with Duke core values of learning, diversity, respect, teamwork, and trustworthiness in all interactions and with all internal and external stakeholders.
• Annual performance review.
CMC Mission Statement
As a leading global business school career center, Fuqua’s Career Management Center advances quality relationships and fosters learning across multiple stakeholder groups including students, alumni, and employers, and the Fuqua and Duke communities.
• We enhance student and alumni success through proactive career and job search preparation to manage their goals as leaders of consequence in a rapidly changing, diverse employment marketplace.
• Collaborating with employers, we facilitate meaningful partnerships that meet mutual objectives, foster information exchange, and enable talent acquisition and development.
• We serve as an integral part of the Fuqua and Duke communities, generating thought leadership, sharing best practices, developing resources, and building networks through the development of educational, professional, and cross-cultural experiences.
Note: This job description outlines the general nature of the role and broad requirements for successful performance. Document is not intended to be an exhaustive statement of all duties, responsibilities, or expectations
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.