Sr Student Services Technician
Job no: 498237
Location: Oxford, OH
Work type: Hourly Staff
Categories: Enrollment Services
Status: Full Time
Sr Student Services TechnicianSalary/Grade:
$ 16.90Hours Per Week:
Performs a variety of complex to advanced administrative tasks involving some discretion and requiring moderate amounts of independent judgment related to the oversight of the daily operations of Admission, Registrar and Student Financial Assistance.
Monitors and reviews operations of admission, registration, and student financial assistance; ensures smooth workflow; ensures work product meets professional standards.
Serves as informational resource to prospective students, current students and parents; investigates and resolves problems or difficulties related to admission, registration, and financial assistance.
Interprets policies and procedures.
Performs a variety of complex to advanced administrative tasks which may include coordinating student services/operations; updates, maintains and composes correspondence; processes/oversees admission, registration and financial assistance related transactions; perform various financial and budgetary tasks.
Oversees staff; assists in the enforcement of policies and procedures; establishes schedules and reviews performance.
Gathers and analyzes statistical information regarding department's programs and activities; produces reports.
Exercises judgment in providing guidelines; advise staff regarding admission, registration and financial assistance objectives.
Generally typical office environment. May require considerable walking, standing, or bending. May have periodic assignments which entail dealing with modestly unpleasant conditions.
Requires eighteen months of coursework or training beyond high school and three years of admission, registrar or student financial assistance experience, or an equivalent combination of education and experience.
Knowledge of unit's operations, policies, and procedures Knowledge of computer and office applications.
Knowledge of related state and federal laws, e.g. FERPA.
Oral and written communication skills.
Ability to work with people with diverse backgrounds .
May require supervisory, clerical and/or research skills.
Knowledge, Skills and Abilities
Working Conditions/Physical Demands:
Special Instructions to Applicants:
EO/AA Statement/Clery Act:
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560. As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.Date to Begin Screening Applicants:
A criminal background check is required. All campuses are smoke- and tobacco-free campuses.
For questions regarding reasonable accommodations for disabilities, or to follow-up with a request, please contact [email protected] or (513) 529-3560.
Advertised: 30 Mar 2021 Eastern Daylight Time