Academic Advisor #005045

Job description

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Academic Advisor

Working Title:

Academic Advisor #005045


Office of Student Retention

Position Summary:

This position is on site at our Cullowhee campus.

Office of Student Retention advisors will, under general direction from the Director of the Office of Student Retention, advise a case-load of students through targeted interventions to support student retention and persistence. Advisors will follow an appreciative advising model of advising and a case-management approach to leverage knowledge of student needs and on-campus resources to support advisees. Advisors will also assist in the creation and implementation of cross-campus initiatives to support student retention and persistence. As part of a new office on campus dedicated to supporting students, advisors will have the exciting opportunity to contribute creatively to the office’s vision and develop innovative student programming in collaboration with cross-campus partners.

Minimum Qualifications:

-Master’s degree in Education, Teaching, or related field
-2 years of experience in education supporting students, including student advising, teaching, or student support services
-Experience supporting diverse student populations and collaborating with diverse stakeholders

Preferred Qualifications:

-Knowledge of WCU’s academic policies and on-campus student resources
-3 years of experience in education supporting students, including student advising, teaching, or student support services
-Experience using data analytics to design and assess student interventions
-Strong understanding of current student development theories in practice
-Experience with EAB Navigate student success management system and Ellucian Banner Student
-Strong interpersonal and communication skills, attention to detail, and problem-solving ability
-Strong commitment to student success
-Desire to contribute creatively to the establishment of WCU’s new Office of Student Retention, its interventions supporting students, and its success in collaboration with cross-campus partners

Position Type:

Permanent Full-Time

Number of Hours Per Week:


Number of Months Per Year:


Open Date:


Open Until Filled:


Special Instructions to Applicants:

To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. For questions or additional information, please contact J.D. Jackson at [email protected]


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.




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Job No:
Posted: 3/31/2021
Application Due: 5/30/2021
Work Type: Full Time