Institutional Research Data Analyst #000318

Job description

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Classification Title:

Business & Technology Applications Analyst

Competency Level:


Working Title:

Institutional Research Data Analyst #000318


Institutional Plan & Effectiveness

Position Summary:

This position is on site at our Cullowhee campus.

This position supports institutional research, data reporting and analysis for the university, and is responsible for data reporting to the University of North Carolina System Office. Responsibilities include:
-Using social research principles, methods and processes to conduct inquiries on University data;
-Supporting the needs of enrollment management, student success, strategic planning and institutional effectiveness by developing data models and reports;
-Creating data reports for campus decision-makers on key performance metrics such as enrollment, retention, graduation, space utilization, and cost analysis;
-Supporting required state and federal reporting;
-Contributing to data projects of the university Data and Analytics Team;
-Responding to ad hoc data requests from within the university community;
-Providing technical support for University reporting to the UNC System Office.

Knowledge, Skills, & Abilities Required for this Position:

- Strong verbal and written communications skills
- Ability to work well and interact with others
- Ability to work effectively as part of a team
- Ability to pro-actively resolve problems
- Demonstrated ability to expand own skills
- Strong organizational and time management skills
-Experience with programming

Minimum Qualifications:

Bachelor’s degree with nine credit hours in programming and one year of experience in business application consulting or development; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications:

Master’s degree in mathematics, computer science, computer information systems, or related field. Experience and background in institutional research or operations research. Work experience in higher education. Knowledge of and experience with Banner by Ellucian ERP system, or Oracle databases. Programming experience with Structured Query Language (SQL). Four years of experience with data analysis and reporting. Advanced proficiency with Microsoft Excel.

Anticipated Hiring Range:

$62,590 - $65,000

Position Type:

Permanent Full-Time

Number of Hours per Week:


Number of Months per Year:


Salary Band Range:

$43,590 - $104,454

Salary Grade:

For administrative purposes during the implementation of Career Banding this Journey-level position is considered a Salary Grade 76.

Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran’s Preference.


If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.




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Job No:
Posted: 3/31/2021
Application Due: 4/19/2021
Work Type: Full Time