Bldg & Env Svcs Supervisor #003673

Job description

Posting Number:


Quick Link for Internal Postings:

Classification Title:

Bldg Environmental Supervisor

Competency Level:


Working Title:

Bldg & Env Svcs Supervisor #003673


Residential Living

Position Summary:

This position is on site at our Cullowhee campus.

This position will act as a working supervisor, with daily cleaning expectations* and management responsibilities.

Team Leader will perform a variety of duties in the care and cleaning of Residential Living facilities. Duties include but are not limited to:

-Moving furniture.
-Operating heavy cleaning equipment such as a floor scrubber/buffer, carpet extractor, wet/dry vacuum, and/or others as necessary.
-Training team members according to guidelines set by the Housekeeping Standard Operating Procedure (HK SOP) and/or the instruction of their supervisor(s).
-Pulling/carrying trash and recycling.
-Sweeping, mopping, and vacuuming floors.
-Thorough cleaning of bathrooms (all fixtures and surfaces).
-Cleaning walls, windows, and light fixtures.
-Minor maintenance tasks.
-Taking part in rotational weekend work.
-Other related tasks/duties as assigned.

*Team Leaders should expect to clean on a daily basis. However, to provide time and flexibility to perform various supervisory duties, they will not have assigned area(s) of housekeeping responsibility. Instead, Team Leaders will determine (based on overall workload, schedule demands, and employee attendance, among other considerations) where/how she or he needs to work/help for the day.

Team Leader will be the day-in, day-out supervisor of a housekeeping team working in one or more assigned area(s) within Residential Living facilities. Duties run the full range of management responsibility, including but not limited to:

-Performing staff training in coordination with the Housekeeping Supervisor.
-Receiving team members’ calls-in sick or late and recording the same for timekeeping purposes.
-Maintaining team members’ time and leave records and approving Leave Reports/Time Sheets.
-Assessing Team members’ requests for time off, approving or denying requests as appropriate relative to the team calendar and work schedule, and recording approved requests on the calendar for scheduling purposes.
-Responsible for setting clear expectations and instructions and supporting all team members in the successful pursuit of those goals.
-Listens to team members’ concerns or complaints and works to resolve issues when possible. Uses best discretion to decide when an issue requires the involvement of the Housekeeping Supervisor.
-Takes first step disciplinary action in the form of informal verbal discussion with/correction of employee when expectations are not being met. If necessary, follows-up with formal/documented disciplinary action, with the assistance of the Housekeeping Supervisor and/or Housekeeping Manager.
-Daily visual inspection of his or her team’s assigned housekeeping areas. If requested by Housekeeping Supervisor or Housekeeping Manager, Team Leader will also complete written inspection of assigned work area(s).
-Acting as a communication liaison between Housekeeping Supervisor/Housekeeping Manager and Housekeepers.

This is a physically demanding job that requires constant standing, squatting, walking, pushing/pulling, and the ability to lift up to 50lbs on a regular basis.

Knowledge, Skills, & Abilities Required for this Position:

Knowledge of cleaning techniques, strong interpersonal skills, written and oral communication skills, proficient in Microsoft Word, Microsoft Outlook and internet explorer, organizational and planning skills, ability to follow written and verbal instructions, supervisory skills

Minimum Qualifications:

Minimum Training and Education at the entry level: Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience.

Preferred Qualifications:

Management prefers candidates with at least 2 years supervisory experience in a housekeeping setting

Anticipated Hiring Range:

$31,336 - $35,458

Position Type:

Permanent Full-Time

Number of Hours per Week:


Number of Months per Year:


Salary Band Range:

$28,709 - $58,224

Salary Grade:

For administrative purposes during the implementation of Career Banding this journey level position is considered a Salary Grade 58.

Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran’s Preference.


If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. Effective October 1, 2015 all new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).


Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Proper documentation of identity and employability are required at the time of employment.

Credential Verification:

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.


Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.
Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at [email protected]

University Safety:

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.




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Job No:
Posted: 3/31/2021
Application Due: 4/12/2021
Work Type: Full Time