Staff Support Associate I/UKHC

Job description

Job Title:

Staff Support Associate I/UKHC

Requisition Number:


Working Title:

Staff Support Associate I

Department Name:

H3320:Perioperative Services

Work Location:

Lexington, KY

Grade Level:


Salary Range:


Type of Position:


Position Time Status :


Required Education:


Click here for more information about equivalencies::

Required Related Experience:

2 yrs

Required License/Registration/Certification:


Physical Requirements:

Sitting at computer workstation for extended periods including data entry; repetitive motions, and occasionally standing or walking with objects up to 10 lbs.


Primarily Monday through Friday, 9:00 am – 1:00 pm. This is a part-time position.

Job Summary:

The Staff Support Associate plays a key role in customer satisfaction for the Perioperative Services department, as well as the UKHC enterprise. The primary job function of the SSA is to provide services to assist patient families, and ensure communication between the physician and Perioperative Services staff. The individual in this position must be able to resolve issues arising on a daily basis and function as a patient/family representative. This job requires multi-tasking responsibilities and problem resolution, and excellent customer service for patient families which is essential in marketing the image and mission of UK HealthCare. Not only does Surgery Waiting host more than 50,000 visitors a year, the location of the waiting room attracts thousands of additional visitors searching for unrelated assistance and locations within the enterprise. Surgery Waiting is often the first opportunity to interact with patients and visitors and, as such, plays a critical role in making a positive impact on all of our patrons and customers.

Skills / Knowledge / Abilities:

Basic administrative skills such as receptionist abilities (including phone, keyboarding, filing, and fax machine skills); knowledge of medical terminology; and excellent interpersonal skills.

Does this position have supervisory responsibilities? :


Preferred Education/Experience:

Medical clerical employment experience preferred.

Deadline to Apply:


University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.




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Job No:
Posted: 3/30/2021
Application Due: 4/9/2021
Work Type: Full Time