Employee Relations Manager

Job description

Job Title: Employee Relations Manager
Location: UWG Recruiting Location
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 225372
About Us Welcome to one of the most dynamic universities in the nation.

Since 1906, UWG has been home to those who are eager to take their own path, learn, and grow. With more than 13,400 students and 85+ programs, we’ve come a long way since then. Today, we’re a regional powerhouse with locations in Carrollton, Douglasville, and Newnan, Georgia, making a difference in the lives of our students, our neighbors, and the world. The one thing that’s never changed: Amazing things happen when you Go West.

For more information about UWG, visit https://www.westga.edu/about-uwg/index.php

Becoming UWG

Becoming is about what we grow to be. UWG is positioning for Success in the 21st Century, introducing Strategic Priorities to help shape a comprehensive blueprint for our university. Relevance, Competitiveness and Placemaking serve as the pillars for the future of the institution. Learn more at https://www.westga.edu/becominguwg/index.php.

UWG Commitment Statement

Dedicating ourselves to the curation of a first-choice university.

Department Information The Office of Human Resources (OHR) is enhancing its service delivery model with an emphasis on people strategy, engagement and operational excellence. As an agile, trusted campus partner delivering best-in-class service, programs and solutions, the Office of Human Resources is committed to making UWG the best place to work, learn and succeed by delivering best-in-class services, programs and value-added solutions that contribute to a positive culture and employee experience.

OHR is dedicated to helping each employee and prospective employee understand what it truly means to Work West!

Job Summary The Manager, Employee Relations and Policy is responsible for the development and implementation of employee relations policies and programs. Advises employees, supervisors and managers regarding policy interpretation and ensures proper and consistent application of policies. Provides advice, counsel, and guidance to employees, supervisors, and managers. Primary areas of focus include-8-8 leave administration, performance management (PM), code of conduct, conflict resolution, and staff grievance processes for the University of West Georgia. Researches, assesses and recommends program and policy enhancements and communication strategies. Provides training, conducts investigations and prepares reports. This position reports to the AVP/Chief Human Resource Officer. This position has direct supervisory responsibilities of Employee Relations team members. Also, serves as a coach and mentor for other positions in the department.


Administers the University's Code of Conduct - 25

Responsible for administering the University's Code of Conduct in alignment with University System of
Georgia (USG) policy. Provides sound coaching and support to campus leaders and employees with
regard to code of conduct issues. Makes responsible and timely decisions and recommendations. Drafts,
reviews, edits and assesses documentation to ensure proper, accurate and appropriate documents are
produced, delivered and retained. Ensures compliance with policies, rules and regulations. Tracks issues
and advises AVP of any issues that may escalate or put the University at risk. Reviews, recommends and
prepares related policy changes as needed. Participates in management/employee meetings as

Employee Performance Management System - 25

Responsible for planning and administering the employee performance management system in
collaboration with Talent Services for all non-faculty employees of the University. Reviews, recommends
and prepares program and policy improvements and efficiencies, while ensuring compliance with state
and federal regulations and laws. Advises supervisors regarding appropriate evaluation content and
evaluation due dates. Advises supervisors regarding timing and documentation of substandard
performance planning. Drafts, reviews and edits notices of substandard performance and ensures follow
through on improvement plans. Performs the collection, maintenance and associated reporting of
employee evaluations via HCM system. Maintains performance programs in HCM system, ensures
accurate employee performance data in the system, and troubleshoots related issues and changes.

Employee Relations Training and Development – 10

In support of the University's strategic plan, develops and presents a variety of workshops, training
sessions, and development opportunities for campus leaders and employees on employee relations
related topics. Serves as a resource and facilitator for workplace conflict resolution and team dynamics.
Works closely with the Asst. Director, Learning & Organizational Development and campus partners to
determine training needs, develop courses (e-learning or in-person), provide training, and ensure
attendance and track completion using the Develop West LMS. Develops mechanisms to measure
effectiveness of training and adjusts accordingly

Grievance Policy and Procedures - 10

Advises campus leaders and covered employees with regard to the University's staff grievance policy
and procedures, and administers related policies and procedures. Assists with resolving employee
relations matters that may be settled amicably without resorting to the formal grievance process.
Investigates, documents and coordinates with USG HR Advisory policy for any appeals filed to the State
grievance system. Works with AVP and Office of Legal Affairs to prepare for and conduct grievance
hearings. Coordinates membership and regularly provides training to Grievance Committee members.
Tracks and assesses all such actions. Reviews, recommends and prepares related policy changes as

Employee Leave Administration - 15

In accordance with the University's leave policy and programs, develops and administers an effective
employee leave administration process. Develops a process to collect, track, and administer employee
leaves of absence and compiles, analyzes and reports on trends and issues. Maintains records and
documentation of employee leave.

Conducts Investigations - 15

Conducts investigations associated with employee relations matters. Ensures all matters are
investigated timely, discreetly, accurately and in accordance with policy. Prepares written reports and
consults with supervisor on progress and findings. Maintains records and documentation of

Required Qualifications Educational Requirements
Bachelor's degree and 5-8 years of experience in employee relations, performance management, code of conduct, conflict resolution, retention programs, grievance administration, or other related Human Resources functions.

Preferred Qualifications Preferred Experience
Master's degree in related field or JD preferred.

Knowledge, Skills, & Abilities ABILITIES
Must have the ability to accurately interpret state and federal laws, rules and regulations governing
employee relations matters. Knowledge of and experience with state employee or other grievance
practices, and employee relations programs is necessary. Ability to utilize report writing tools, MS Office,
Excel, PPT, and on-line operating systems. Experience with Banner, Cognos, PeopleAdmin and
Peoplesoft HCM a plus. Ability to develop positive relationships and communicate effectively with a
wide range of individuals. Requires strong presentation skills, working closely with campus leaders and
employees and investigating a variety of complex employee-related matters. Strong written and
organizational skills, sound judgment, attention to details and accuracy are essential. Must have ability
to research issues, summarize information and make recommendations for policy changes. Must be able
to draft, edit and produce cohesive, cogent responses, reports, and policies.

Knowledge of applicable State and Federal rules, regulations and laws; public and/or higher education experience a plus.

Excellent written and oral communications skills, attention to detail, and the ability to work with
a wide range of individuals is required. Supervisory experience preferred.

Conditions of Employment

Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, codified at 20 USC 1092 (f) as a part of the Higher Education Act of 1965, is a federal law that requires colleges and universities to disclose certain timely and annual information about campus crime and security policies.

It is always the policy of the University of West Georgia Police Department to provide to the public an annual campus security report and comply with the federal law known as the Clery Act.

Equal Employment Opportunity

It is the policy of the University of West Georgia to follow federal law in regards to affirmative action and equal opportunity. The University of West Georgia¿s affirmative action program and related policies are developed in compliance with Executive Orders 11246 and 11375, as amended; Title VII of the Civil Rights Act of 1964; the Rehabilitation Act of 1973 (Sections 503 & 504) and the Americans with Disabilities Act of 1990 (Title II) and their implementing regulations; the Age Discrimination in Employment Act of 1967; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, as it amends 38 U.S.C. 4212.

Special Applicant Instructions Salary is commensurate with education/experience which exceeds the minimum requirements.

All applications must be submitted online by April 9, 2021.




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Job No:
Posted: 3/30/2021
Application Due: 7/11/2021
Work Type: Full Time