S05878P

Circulation/Reserves Desk Assistant

Libraries-Access Services

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

The UGA Libraries is located on the University of Georgia’s main campus in Athens, Georgia. Its facilities include the Main Library, Science Library, Zell B. Miller Learning Center, Map and Government Information Library, Richard B. Russell Special Collections Libraries, Health Science Carnegie Library, and Repository, which receive more than three million visits per year and provide a vast array of electronic and print resources. They offer extensive hours, including 24/7 operation at the Miller Learning Center. The UGA Libraries offer distinctive, nationally significant special collections, including the Hargrett Rare Book and Manuscript Library, Richard B. Russell Library for Political Research and Studies, and Walter J. Brown Media Archive and Peabody Awards Collection. Information about the UGA Libraries: http://www.libs.uga.edu/ Information about Athens: http://www.libs.uga.edu/athens/.

www.libs.uga.edu

External

TRS

Employee

Benefits Eligible

Full Time

M-F; 8am-5pm. Some night and weekend work is required.

Minimum $25,383

03/29/2021

Yes

04/19/2021

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Library Technical Paraprofessional/Professional

Non-Exempt

Library

1.00

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Knowledge of modern office practices, procedures, and equipment preferred;

Knowledge of word processing and web publishing software preferred (i.e.—Microsoft Word and Adobe Acrobat, etc.)

The Circulation/Reserves Desk Assistant is responsible to the Public Services/Reserves Coordinator for performing public service duties and a variety of clerical routines in order to maintain the integrity of the Libraries’ collection. The Assistant serves library patrons in accessing the collection by attending a public service desk, processing materials, and by maintaining accurate records. The Assistant also performs specialized circulation services at the circulation desk and circulation office desk, including removing student registration flags, issuing borrowers’ cards, and interpreting policies, rules, and regulations. The Circulation/Reserves Desk Assistant opens the department on week day mornings. Work is performed under general supervision following established practices and procedures.

Ability to deal tactfully and courteously with library patrons;

Ability to perform clerical tasks accurately with close attention to detail;

Ability to establish and maintain effective working relationships;

Effective oral and written communication skills;

Experience processing cash receipts, checks and credit cards.

Understanding of the value of diversity, inclusion and accessibility in the workplace and particularly in regard to the delivery of information resources.

Typical for office environment.

No

Yes

Yes

No

No

No

No

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Creates reserve lists using GIL and eLC by corresponding with instructors, retrieving requested materials, creating temporary bibliographic records for personal items and digitizing portions of materials.

25

Assists patrons at the Circulation desk with specialized access services by circulating materials, updating online records, collecting fines providing information on the status of items in the collection, and searching for items.

15

Maintains course reserve lists using GIL and eLC by reconciling new lists, removing materials at the end of term, returning removed materials to instructors and/or permanent locations, and performing inventory of the reserves shelves.

10

Opens the circulation department without supervision on weekday mornings.

10

Provides routine information and direction pertaining to Libraries policy by greeting patrons, assisting them with questions and directing them to appropriate Departments.

5

Maintains flexibility in the Department and organization by assuming other similar responsibilities as assigned, and facilitates work flow by offering services to other staff when appropriate and with the permission of the immediate supervisor.

5

Works in the Circulation Office performing specialized circulation services by issuing borrowers’ cards, placing and clearing student registration flags, answering inquiries concerning library obligations and access to library electronic resources, and by interpreting policies, rules, and regulations independently at the Circulation Office desk and phones.

10

Participates in library-wide communication by reading, responding to, and initiating information transmitted via GRAPEVINE (the Libraries’ listserv) and other communication tools, and appropriate library-wide or departmental meetings and asking questions, seeking clarification, or initiating discussion on library issues.

Oversees the public service desks on assigned evenings or weekends by supervising student assistants performing general circulation duties and managing unusual problems as they arise.

5

Assists in the operation of the Libraries’ resource sharing program, GIL Express, by searching, retrieving and processing materials requested by UGA patrons and USG patrons, and instructing UGA patrons in the use of GIL Express.

15