Senior Research Analyst in Institutional Research and Analytics

Texas A&M University-San Antonio
San Antonio TAMUSA

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Institutional Research & Planning

Job Details

Job location: San Antonio TAMUSA

Employment Type: Full-time
Posted data: 2021-07-22
Req: R-036484
Job Title

Senior Research Analyst in Institutional Research and Analytics


Texas A&M University - San Antonio


Office Of The Associate Provost

Proposed Minimum Salary


Job Location

San Antonio, Texas

Job Type


Job Description

The Senior Research Analyst in Institutional Research and Analytics, this position is responsible for supporting the office of Institutional Research's reporting, analytic, and data visualization efforts to assure quality programs and services.

This is a grant-funded position. Grant funded positions are term-limited and are contingent upon sufficient grant funding.


  • Primary duties include eliciting user requirements and interpreting and translating these requirements into specifications to properly execute extracts, tables, reports, and analyses using SQL (Structured Query Language) or other appropriate programming languages; documenting all project processes, sources, and techniques to ensure consistent application of methodology in future projects; anticipating and representing end-user needs; proposing analytic reports to answer strategic, tactical, structured or unstructured business questions.

  • Works independently using standard Institutional Research methods to develop reports/analytics from survey documentation and instructions in response to various external survey requests, Public Information Requests, and internal/external grant requests.

  • Extracts, translates, and analyzes data; prepares statistical reports and visualizations; and, interprets results using appropriate statistical analytic methods, standard Institutional Research practices, and software tools.

  • Works directly with staff and administration to assist in developing data visualizations and business intelligence tools such as Cognos, MS Excel, Business Objects, and Tableau.

  • Works with both internal and external data/report requestors in order to respond to and support internal research requests from faculty, staff, and students. Collects, verifies, analyzes, and presents statistical data and visualizations in response to external requests.

  • Compiles, maintains, and secures institutional databases and datasets, download data from institutional resources (Banner PROD and ODS, COGNOS, Access, and others) as well as external data sources such as IPEDS, NSC, THECB, etc. Extracts, merges, translates, validates, and identifies and resolves data quality issues.

  • Prepares data for analyses and reporting.

  • Represents the Office of Institutional Research on committees, participates in state/county/city community research workgroups and partnerships, and provides training and technical support for faculty and staff.

  • Works both under the supervision of the Director of Institutional Research and independently to collect data, coordinate between supporting parties, resolve data anomalies and errors, complete survey instruments, and communicate with mandatory reporting entities such as NCES IPEDS, THECB, LBB, LAR, and TAMU-System.

  • Compiles and analyzes data, performs data visualization, and publishes University Fact Book.

  • Manages the University's SRI process, to include project deployment, provides assistance to students and faculty, and provides support for SRI reporting.

  • Performs other duties as assigned.

Required Education and Experience:

  • Bachelor’s degree in applicable field.

  • Two years of related experience.

Preferred Education and Experience:

  • Master's degree in Computer Science, Computer Information Systems, Social Sciences, or related field with emphasis on database management.

  • Two years' experience in at least two of the following three areas: SQL programming, Ellucian Banner, creating Tableau visualizations

Knowledge, Skills and Abilities:

  • Knowledge of word processing, spreadsheet, and database applications.

  • Knowledge of methods and equipment used in electronic data processing, including system analyses, design, and computer programming techniques.

  • Excellent customer services and analytical skills.

  • Ability to work in a team environment. Strong oral and written communication skills.

  • Knowledge of developing data requirements and operationalizing these into report and analytic specifications. Proficiency with Excel, Access, SQL Server, Oracle SQL, SPSS, Tableau, Cognos, BusinessObjects, and Banner PROD and ODS.

  • Knowledge of Institutional Research methods, terminology, practices, and procedures.

  • Ability to multitask and work both independently and cooperatively with others.

  • Strong interpersonal and organizational skills.

Application Instructions:

For detailed instructions on how to apply for any position on our website, please use the following link:

Summary of Employee Benefits:

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.


TAMUSA pic1Texas A&M University-San Antonio (A&M-SA) is a contemporary university that reflects the diverse and heritage-rich community it serves. Founded as the first upper-division institution of higher education in South San Antonio in 2009, A&M-SA today is a comprehensive four-year university offering high-quality, affordable education.

From fall 2008 to fall 2017, enrollment has grown 340 percent. The University currently serves nearly 6,500 students and has graduated more than 8,000 alumni. The student body is 60 percent female and 72 percent Hispanic. Approximately 77 percent of students are the first in their family to attend college.

TAMUSA pic3Since becoming president of A&M-SA in 2015, Dr. Cynthia Teniente-Matson has forged an audacious strategic plan for the University to fulfill its mission and bring to life its core values while achieving several important goals, including becoming a national model for student and academic success.

Through the University’s 26 undergraduate degrees and 13 graduate degrees, students can pursue a wide variety of in-demand fields, such as education, business, information technology and cyber security, criminology and biology. A&M-SA equips students with the knowledge, marketable skills and high-impact educational experiences that prepare them for rewarding careers, responsible global citizenship and lifelong learning.

With unprecedented enrollment growth, small classes, flexible schedules and in-demand degrees, A&M-SA is making the dream of higher education a reality for students in the San Antonio community and beyond.TAMUSA pic2

Fast Facts:

  • A&M-SA offers the lowest undergraduate tuition among four-year universities in San Antonio: $8,216 average cost per year (tuition and fees for spring and fall semesters for 15 credit hours/semester)
  • A&M-SA is a Military EmbracingTM university; 1 in 6 of our students is military connected (veterans, active-duty, spouses or dependents)
  • The National Security Agency (NSA) designated A&M-SA as a National Center for Academic Excellence in Cyber Defense Education (CAE-CDE) through the year 2022. This prestigious designation puts the University among a select group of institutions nationwide meeting rigorous federal standards.
  • 20:1 student to teacher ratio


Texas A&M University-San Antonio (A&M-SA) is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master’s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, call 404-679-4500 or visit for questions about the accreditation of A&M-SA.

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